AES Radio Installation Technician

FSS Technologies; Arlington Heights (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Paid Holidays

401K

Paid Time Off

Professional Training & Development Opportunities

Job summary

A leading technology company is seeking a skilled AES Radio Installation Technician. The role involves installation, maintenance, and troubleshooting of AES Radio devices, requiring daily travel to customer sites. Candidates should possess a minimum of 2 years experience, strong technical skills, and a commitment to excellent customer service. Preferred qualifications include relevant certifications and an educational background in Telecommunications. This position offers competitive benefits including health insurance and a 401K plan.

Qualifications

• Minimum 2 years of experience in radio communications, specifically with AES Radio devices.
• OSHA 10 or 30 certification preferred.
• Experience with digital documentation tools for service reporting.

Responsibilities

• Install, service, maintain, and troubleshoot AES Radio devices.
• Perform system tests to verify device operation and diagnose issues.
• Document all issues, resolutions, and maintenance activities.

Skills

Experience in radio communications

Proficiency in installation and maintenance of AES Radio devices

Strong troubleshooting abilities in RF systems

Analytical skills

Strong verbal and written communication skills

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree in Telecommunications or Electronics

Job description

Overview

Join to apply for the AES Radio Installation Technician role at FSS Technologies. FSS Technologies is seeking a highly skilled Mid to Senior Level Alarm Technician specializing in AES Radio device installation, service, maintenance, and testing. This role requires daily travel to customer sites and focuses on providing top-tier customer service, thorough issue documentation, and efficient resolution processes. As a key member of our AES Field Service team, the Technician will be responsible for ensuring AES Radio devices operate reliably and meet safety standards.

Key Responsibilities

• Installation & Maintenance: Install, service, maintain, and troubleshoot AES Radio devices and related Fire Alarm systems to ensure optimal functionality.
• System Testing: Perform system tests to verify device operation, ensure compliance with safety and performance standards, and diagnose any functional issues.
• Issue Documentation: Accurately document all issues, resolutions, and maintenance activities in company systems for future reference and compliance requirements.
• Customer Service Excellence: Provide exceptional customer service by addressing client concerns, communicating service timelines, and offering clear explanations of device operations and solutions.
• Compliance & Safety: Ensure all installations and maintenance meet regulatory and safety standards, adhering to company protocols and industry best practices.
• Daily Travel: Travel daily to customer sites within the service region, maintaining a high level of punctuality and preparedness for varying fieldwork conditions.
• Collaboration & Reporting: Work closely with team members, supervisors, and other departments to facilitate smooth project completion and resolve technical challenges efficiently.

Required Qualifications

• Experience: Minimum 2 years of experience in radio communications with specific experience AES Radio devices or similar radio frequency systems.
• Technical Skills: Proficiency in the installation, maintenance, and repair of AES Radio devices, with strong troubleshooting abilities in RF (Radio Frequency) systems.
• Certifications: OSHA 10 or OSHA 30 certification (preferred for safety compliance)
• Education: High School diploma or equivalent (required); Associate’s or Bachelor’s degree in Telecommunications, Electronics, or related field (preferred).

Preferred Skills And Competencies

• Analytical Skills: Ability to analyze issues accurately and make sound technical decisions.
• Documentation Proficiency: Experience with digital documentation tools and systems for issue tracking, service reporting, and compliance record-keeping.
• Communication: Strong verbal and written communication skills for explaining technical concepts to clients and documenting service details.
• Customer Service Orientation: Demonstrated ability to interact effectively with clients, resolve concerns, and maintain professionalism in all interactions.
• Adaptability: Ability to handle diverse work environments, ranging from commercial sites to outdoor locations, while maintaining safety standards.

Essential Soft Skills

• Problem-Solving: Quick thinker with the ability to troubleshoot issues effectively in high-pressure situations.
• Time Management: Strong organizational skills to manage travel schedules, prioritize service calls, and meet project deadlines.
• Attention to Detail: Precise in documentation, system testing, and installation practices to ensure quality standards and client satisfaction.
• Team Collaboration: Cooperative mindset for working with colleagues, managers, and cross-functional teams.

Working Conditions

• Fieldwork Requirements: Regular travel to client sites within the designated area. Overnight travel may be required occasionally based on project needs.
• Physical Demands: Ability to lift and carry equipment up to 50 lbs, work in various weather conditions, and perform tasks involving bending, crouching, or working at heights.
• Safety Standards: Commitment to following all company and regulatory safety guidelines, including wearing required personal protective equipment (PPE) and adhering to field safety protocols.

Benefits

• Health, Dental & Vision Insurance
• PPO Coverage and HSA Plans are available
• Paid Holidays
• PTO Program
• 401K
• Professional Training & Development Opportunities

Commitment: As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, FSS Technologies recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [e-mail]. Already a FSS Technologies candidate? Please connect directly with your recruiter to discuss this opportunity.