Aerospace Quality Operations Manager

TRIGO ADR Americas; Redmond (WA); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

12 days paid vacation

401k with match

Healthcare (Medical, Dental, Vision)

Job summary

TRIGO ADR Americas seeks a experienced Quality Operations Manager in Redmond, WA, reporting to the Director of Quality Operations. You will bridge customers, suppliers, and QA field teams to execute key initiatives in supplier quality.

Requires hands-on aerospace quality expertise and problem-solving skills in high-pressure environments. The role demands residency in WA with 50% onsite and 50% remote work, overseeing processes, training, audits, and cross-functional quality operations across the

Qualifications

• 15+ years hands-on Quality Engineering in aerospace manufacturing.
• 5-10 years FAI experience with AS9102 Protocol.
• Hands-on inspection experience with basic tools (calipers, micrometers, gauges).
• Strong understanding of GD&T, drawings, specifications, and ISO9100/AS9100 QMS.

Responsibilities

• Build and lead a quality organization across regional zones to support business objectives.
• Oversee procedures, processes, and Quality System development and implementation.
• Lead problem-solving initiatives within the supply base and drive improvements.
• Manage audits, training, and performance metrics for quality teams.
• Develop and document process control, testing, inspection requirements, and improvements.
• Collaborate with customers and suppliers to ensure on-time, on-quality delivery.

Job description

Job Summary

Under general supervision and reporting to Director of Quality Operations, the Quality Operations Manager serves as a vital link between the Prime Aerospace customers, their suppliers, and the TADRA Quality Assurance field team for executing and expanding on key initiatives inside of the supplier quality organization. Applicants must have experience in aerospace manufacturing and hands-on quality expertise. The ideal candidate will have demonstrated problem solving skills and the ability to be flexible in high pressure situations.

Must currently reside in WA
50% onsite-50% remote

ESSENTIAL JOB FUNCTIONS

• Build an organization including management and working teams, deployed within regional zones, to support TADRA’s business plan and objectives
• Deploy the necessary team to a wide range of commodity suppliers throughout the US and International
• Responsible for procedures, processes and Quality System development and implementation
• Participate in Business Development opportunities, including presentations, RFP responses and contract development
• Oversee training development and implementation across the organization
• Direct formal/informal problem-solving initiatives within the supply base
• Lead, motivate and coach a diverse set of quality engineers and managers tasked with exceeding customer requirements
• Design, implement and document procedures and process control, testing and inspection requirements and process improvement
• Establish and implement metrics (process capability, control charts, yield, for measuring effectiveness and to enable managers to make sound product quality decisions and planning
• Establish collection of analysis systems of statistical data to predict trends that will affect improvement of product quality
• Perform other related job duties as required

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• Quality tools and processes and AS9100 rev D
• FAA, EAR, and ITAR standards and regulations
• Aircraft Parts and Material Conformity Inspections
• Special Processes (i.e., heat treating, chemical processing, welding, NDT’s)
• Business tools including technology and may include the use of statistics and formulas.
• MS Office

Skills:

• Fluent English – reading and writing is required
• Strong mechanical aptitude
• Strong organizational skills
• Professionalism, integrity, and exceptional attention to detail
• Strong independent decision-making skills; excellent analytical skills and professional judgment
• Excellent interpersonal, written, and verbal communication skills

Ability to:

• Ability to work as an effective team member
• Establish and maintain effective working relationships
• Pass pre-hire background check including credit screening

Supervision Exercised:

• The work is performed under general supervision
• The Quality Operations Managers will have direct reports including but not limited to SQEs, SDSs, and SPAs

EDUCATION AND EXPERIENCE

• 15+ years of hands-on experience as a Quality Engineering in an Aerospace Manufacturing Environment.
• 5-10 years FAI experience with AS9102 (FAI) Protocol
• Hands-on inspection experience and ability to use basic inspection tools and equipment (e.g. calipers, micrometers, gauges, etc.)
• Working knowledge and experience with inspection methods, techniques, and protocols
• Strong understanding of Engineering Mechanical Processes, Standard Drawings Conventions, Interpreting Drawing, Specifications and GD&T
• 5-10 years' experience hands-on experience with the ISO9100 and AS9100 Quality Management Systems Processes, especially in Production, Quality, and logistics
• Experience leading customer audits
• Project management, time management, problem solving and organization
• US citizenship required
• Vision exam is required prior to hire.
• Requirements are as follows:
• The General Vision Acuity Test shall be performed by an Oculist, Optometrist, or other professionally recognized person. The following requirements shall apply.
• Near Vision – Eyes meets Orthorater 8 (95% or Jaeger #2 at 12 inches)
• Far vision – Eyes meets Orthorater 4 (76%) or Snellen Chart 20/50
• Color Perception – 6 of 9 Orthorater plates

LICENSES, CERTIFICATES & OTHER REQUIREMENTS

• US or International citizenship or permanent residence status required depending on work location.
• Fluent English: reading and writing is required
• Pass Pre-hire Drug Screening
• Valid Driver’s License
• Valid Auto Insurance

BENEFITS:

• 12 days paid vacation first year, increasing with service years
• 10 days paid sick time
• 11 paid holidays
• Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents
• Champ Plan Wellness and Health
  • Free to employees working minimum 20 hours/week with anticipated $30k/annual earnings
  • Participation increases net take home pay $$$ in most instances
  • Free wellness initiatives
  • Free tele-health
  • Free and discounted RX
  • Auto enrollment (unless tax elections result in negative impact)
  • Eligible on the 1st of the month following 30 days of continuous employment
  • Requires monthly 10-minute wellness activity participation
• 401k retirement savings with match
  • Eligible on the first (1st) of the month following 90 days of continuous employment
  • 100% match of 1st 3% contribution
  • 50% match of next 2% contribution
  • IMMEDIATE VESTING
• Company-provided cell phone, laptop, mobile wi-fi (for business use only)
• Regular Hourly rate for travel time
• Direct Pay Travel arrangements for flights, hotels and rental cars
• Travel Reimbursements direct deposited with each payroll
  • Federal rate Mileage reimbursement when driving personal vehicles on company business
  • Per diem reimbursements for meals and incidentals
• $1500 EMPLOYEE REFERRAL BONUS
  • Initial $750 paid upon hire of qualified referred employee (rehires excluded)
  • Additional $750 paid upon referral’s full completion of 90 days’ employment

Company Overview

TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded boots on the ground business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo’s team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results.

TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.