Aeration Field Supervisor

Aquagenix; Mount Laurel Township (NJ); On-site; USD 52,000 - 72,000; Full time

Job summary

TIGRIS Aquatic Services is seeking a Field Supervisor - Aeration to lead our shop and field operations for fountain and aeration installations and repairs across the US. You will diagnose, repair and maintain aeration units, coordinate with staff and managers, and ensure safe, reliable operation of all equipment while delivering excellent service to our outdoor-focused clients.

This role requires outdoor work, lifting, driving, and occasional winter testing and scheduling responsibilities as

Qualifications

• High school diploma or equivalent required.
• Strong work ethic and passion for outdoor work.
• Working knowledge of electric motors.
• Strong interpersonal and customer service skills.
• Ability to lift 50 lbs. and navigate uneven terrain.
• Comfortable working around waterbodies in variable weather.
• Must have an excellent driving record.
• Ability to pass a drug screening.

Responsibilities

• Attend training hosted by fountain & aeration manufacturers.
• Diagnosis and repair of units brought to the shop by staff or clients.
• Install and maintain fountains and aeration systems.
• Perform field diagnosis and repair of fountains when a service technician is not available.
• Coordinate field service technician schedules with branch managers.
• Conduct maintenance of fountains in accordance with their winterization contracts.
• Operate boats and service vans in various outdoor environments.
• Communicate effectively with clients and staff to deliver excellent customer service.
• Maintain accurate records of repair work/service performed.

Skills

Outdoor field work

Customer service

Driving

Interpersonal skills

Ability to lift 50 lbs

Work around waterbodies

Problem solving

Education

High school diploma or equivalent

Job description

Description

At TIGRIS Aquatic Services, we believe that healthy waters lead to thriving communities. We’re seeking a driven Field Supervisor - Aeration to join our growing team of outdoor enthusiasts working together to provide essential top-tier surface water management solutions across the US.

We provide lake and pond management services, wetland restoration, and stormwater solutions to private homeowners, lake associations, golf courses, governmental entities, and many more. Your role will be pivotal in connecting our innovative solutions with clients who value sustainability and excellence. If you’re ready to make a positive impact on our most precious natural resource alongside a driven team of like-minded individuals, we want to hear from you!

The Field Supervisor - Aeration is responsible for the daily operation of the aeration shop, diagnosis and repair of units brought to the shop by staff or clients, coordination with inside sales staff for repair/replacement quotes, fountain winterization testing and maintenance, coordination with branch manager for field service calls, shop inventory and re-supply, training service technicians, and maintaining accurate asset records within the TIGRIS software platform.

Requirements

Key Responsibilities:

• Attend training hosted by the various fountain & aeration manufacturers
• Diagnosis and repair of units brought to the shop by staff or clients
• Install and maintain fountains and aeration systems
• Perform field diagnosis and repair of fountains when a service technician is not available
• Coordinate field service technician schedules with branch managers
• Conduct maintenance of fountains in accordance with their winterization contracts
• Operate boats and service vans in various outdoor environments
• Communicate effectively with clients and staff to deliver excellent customer service
• Maintain accurate records of repair work/service performed

Requirements

• High school diploma or equivalent required
• Strong work ethic with a passion for working outdoors
• Working knowledge of electric motors
• Strong interpersonal and customer service skills
• Ability to lift 50 lbs. and carry on uneven terrain
• Comfortable working around waterbodies in variable weather conditions
• Must have an excellent driving record
• Ability to pass a drug screening (Drug-Free Workplace)

Preferred Qualifications:

• Experience with fountain and aeration system installation and maintenance
• NJ or PA Pesticide Applicator license is highly preferred

Schedule:

• March – November: Field Supervisor – Aeration is expected to split time between the office, shop, and field to complete all installations and repairs in a timely manner, including completing work orders in TIGRIS’s software platform. Typically 40 – 50 hours per week.
• December – February: Field Supervisor – Aeration is expected to split time between the office and shop to complete all winter testing and repairs, including completing work orders and working with inside sales to send customer quotes and invoices. Typically 30 – 40 hours per week.

TIGRIS Aquatic Services LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.