AEMT (Critical Care Tech) - Urgent Care

ConvenientMD; Keene (NH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401k match

Dental coverage

Tuition assistance

Job summary

ConvenientMD in New England is seeking an Advanced Emergency Medical Technician (AEMT) to join our urgent care team. You will triage patients, take vital signs, assist with procedures, document in EHRs, and support the clinical staff during high-volume shifts.

We value compassionate, patient-focused care, strong communication, and reliability. State-licensed AEMT with BLS certification and HIPAA awareness are preferred; training and location flexibility are offered to support growth and broader

Qualifications

• High school diploma or GED required.
• State licensed Advanced Emergency Medical Technician; national certification preferred.
• BLS certification required (American Heart Association or Red Cross).
• Strong communication, empathy and patient-focused approach.
• Ability to work in a fast-paced urgent care setting.

Responsibilities

• Triages patients and assesses urgency for care.
• Take vital signs, obtain histories, and assist with minor procedures.
• Document patient data in EHRs and maintain privacy compliance.
• Administer medications under supervision in NH/ME per state rules.

Skills

Patient interaction

Clinical collaboration

Documentation

Communication

HIPAA compliance

Microsoft Office

Experity

Team player

Education

High school diploma or GED

Tools

Experity

Microsoft Office

EHR systems

Job description

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

ConvenientMD is seeking a dedicated Advanced Emergency Medical Technician (AEMT) to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role provides an exciting opportunity for AEMTs to further develop their clinical skills while working closely with providers and clinical staff to deliver high-quality patient care.

As an AEMT, you will play a vital role in a collaborative environment that emphasizes professional growth, teamwork, and making a meaningful difference in patients’ lives.

Your Impact

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
  • Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
  • Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
  • Ensure accurate medication preparation and administration techniques.
  • Understand medication dosages, routes of administration, and potential side effects.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Collaborate with providers on discharge plans and may help with discharge.
  • Welcome and support the training of new team clinic team members.

Required Availability

• Must be able to work12-hour shifts in consecutive and or non-consecutive days:
  • For full-time: Must be able to work three (3) 12-hour shifts a week with at leastfour (4)shifts a month on a Saturday or Sunday.
  • For part-time: Must be able to worktwo(2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
  • For per diem: Must be able to workfour(4)12-hour shiftsper month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends,holidays.
• If needed, mustbe able to work at a minimum of three (3) otherConvenientMDlocations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

Who You Are

• Education: High schooldiploma or GEDrequired.
• Certification or demonstrated prior experience: State licensed Advanced Emergency Medical Technician; national certification preferred.
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• _Compassionate,authentic, andpatient focused:_ Supportspatients through kindness;demonstratingunderstanding for others and contributing to the creating a community of belonging.
• Proactive and confidentcommunicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directnessboth with colleagues and patients.
• Trustworthy: Ability tomaintainconfidentiality and handle allpatient informationin accordance withHIPAA regulations.
• _Effective communicator and cross collaborator:_ Ability toestablishand maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellentteamplayer: Enjoys collaborating with others and being a part ofa strong teamdynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems.

Bonus Qualifications

• 1-2 years of experience as an AEMT.
• 1-2 years of patient triage experience in an urgent care or emergency department preferred.

Why You’ll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental,and vision coverage, company paidshort-termdisability,and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employerrewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, andmore

There’s a job and then there’s purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.