AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters Inc.; Wrentham (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

40% off products year-round

Opportunities for career advancement

Participation in store contests

Job summary

American Eagle Outfitters Inc. is looking for a part-time Sr Brand Ambassador in Wrentham, MA. The role involves creating a welcoming shopping experience, engaging with customers, and showcasing AE and Aerie products. You will be responsible for educating guests, resolving concerns, and working flexibly across store areas.

Ideal candidates are energetic, enjoy social interactions, and can multitask in a fast-paced environment. The company offers a supportive culture and 40% off products.

Qualifications

• Must love interacting with people.
• Available to work evenings, weekends, and holidays.
• At least 18 years of age.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests on product details and make suggestions.
• Proactively resolve guest concerns while adhering to policy.

Skills

Interpersonal skills

Energy and multitasking

Retail experience

Job description

YOUR ROLE

As a part‑time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you’re proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You use the AEO Selling Model to engage with every guest to help them find exactly what they’re looking for, with a “friends first” mindset. (We’ll teach you everything you need to know.)
• You are passionate about AE & Aerie products and educate guests on product details, making product suggestions to fit their needs.
• You share the brand love by introducing the AEO loyalty program and additional brand channels to guests.
• You can handle any area of the store – sales floor, cash & wrap, fitting room or stockroom – and flex between them as needed.
• You proactively resolve guest concerns while sticking to company policy, making their day better.
• You are a team player and always willing to assist your team in getting the job done.
• You act with integrity, doing the right thing and adhering to AEO’s policies & procedures.

YOU'RE GONNA BE GREAT FOR THIS ROLE IF

• You love interacting with people.
• You’re full of energy and can handle multiple tasks in a fast‑paced environment.
• You’re available to work when guests shop – evenings, weekends and holidays.
• You love AE and Aerie products.
• You have retail experience.
• You are at least 18 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE

• They work with real people and feel like family.
• They receive opportunities for development, learning new skills and potential for career advancement.
• They receive 40% off product year‑round (plus additional seasonal discounts with new floorsets!).
• They participate in store contests for a chance to win free merchandise and other exclusive prizes.

ABOUT US

American Eagle is a leading American jeans and apparel brand, the go‑to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self‑expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

PAY/BENEFITS INFORMATION

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part‑time or full‑time / exempt or non‑exempt), and years of service. For additional information, please click HERE.

JOB INFO

Job Identification: 27194
Job Category: Stores
Posting Date: 2026-06-10T18:47:31+00:00
Job Schedule: Part time
Locations: Wrentham, MA, United States