AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters Inc.; Winchester (VA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

40% off AE & Aerie products year-round

Store contests with prizes

Job summary

American Eagle Outfitters is seeking a part-time Sr Brand Ambassador in Winchester, VA. You will bring the brand to life daily, delivering an amazing shopping experience and representing AE with pride.

You’ll engage guests, educate them on products, and promote AE/Aerie loyalty programs while moving across the Sales floor, fitting rooms, and stock areas. Prior retail experience and a flexible weekend/evening schedule are required.

Qualifications

• Customer-facing experience and ability to engage guests in a fast-paced retail environment.
• Strong communication and interpersonal skills to educate guests on products.

Responsibilities

• Engage with every guest using a friendly, in-store approach to help them find exactly what they’re looking for.
• Educate guests on AE & Aerie product details and make product suggestions to fit their needs.
• Introduce the AEO loyalty program and other brand channels to guests.
• Move between Sales floor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Be a team player and support the team to get the job done.
• Maintain integrity by following AEO’s policies and procedures.

Skills

People skills

Retail experience

Education

High school diploma

Job description

Overview

As a part-time Sr Brand Ambassador, you bring our brand to life every day. Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you’re proud of it. You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Responsibilities

• Engage with every guest using the AEO Selling Model with a "friends first" mindset to help them find exactly what they’re looking for.
• Educate guests on AE & Aerie product details and make product suggestions to fit their needs.
• Introduce the AEO loyalty program and additional brand channels to guests.
• Flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Be a team player and support the team to get the job done.
• Maintain integrity by following AEO’s policies and procedures.

You’d Be Great For This Role If

• You love interacting with people.
• You are energetic and can handle multiple tasks in a fast-paced environment.
• You are available to work when guests shop (evenings, weekends, and holidays).
• You love AE and Aerie products.
• You have retail experience.
• You are at least 18 years of age.

Our Brand Ambassadors Love AEO Because

• They work with real people and are part of the AEO family.
• They have opportunities for development and career advancement.
• They receive 40% off product at AE & Aerie year-round (plus seasonal discounts with new Floorsets).
• They participate in store contests for the chance to win free merchandise and exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity laws. AEO prohibits discrimination against associates and applicants for employment because of race or color, religion or creed, alienage or citizenship status, sex, national origin, age, sexual orientation, disability, gender identity or expression, marital status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need; applications are accepted on an ongoing basis. For all other store jobs, applications are accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

Pay/Benefits Information

• Actual starting pay is determined by factors including relevant experience and location.
• Subject to eligibility requirements, associates may be eligible for paid sick leave and REAL rewards at AEO’s discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, location, employment classification, and years of service.