AE - Sr Brand Ambassador (Sr Sales Associate)

AEO; Walnut Creek (CA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

40% off AE & Aerie

Store contests & prizes

Career development

Employee discounts

Job summary

American Eagle Outfitters is seeking a part-time Sr Brand Ambassador at Broadway Plaza in Walnut Creek, CA. You will welcome guests, educate them on AE and Aerie products, and aim to make every shopping experience exceptional.

You’ll use the AEO Selling Model, move across the Salesfloor, Cash & Wrap, Fitting Room and Stockroom, and help build brand loyalty while representing our values. Ideal candidates are energetic, able to multi-task in a fast-paced retail environment, 18+, and excited about

Qualifications

• Experience engaging with guests in a retail environment.
• Ability to explain product details and make recommendations.
• Comfort with promoting loyalty programs and brand channels.

Responsibilities

• Engage guests using the AEO Selling Model with a friendly, guest-first approach.
• Educate guests on AE & Aerie products and service needs.
• Promote loyalty programs and other brand channels to guests.
• Flex across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns while adhering to company policy.
• Support team to achieve store goals and maintain brand standards.

Skills

People skills

Energy

Multi-tasking

Retail experience

Job description

Job Description

YOUR ROLE

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You are a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a \"friends first\" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - teamwork! You're always willing to assist your team in gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 18 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (\"EEO\") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

PAY/BENEFITS INFORMATION:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE .

Job Info

• Job Identification 31992
• Job Category Stores
• Posting Date 09/14/2026, 07:39 PM
• Locations Broadway Plaza - 02486
• Job Schedule Part time
• Job Shift Variable
• Anticipated Pay Range for All Posted Locations $17.40/hour up to $20.45/hour