AE - Brand Ambassador

American Eagle Outfitters

Orland Park (IL)

On-site

USD 21,000 - 22,000

Part time

10 days ago

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Benefits offered by this job

40% off AE & Aerie year-round

Job summary

American Eagle Outfitters is hiring a part-time Brand Ambassador to bring our brand to life in-store. You’ll engage with guests using the AEO Selling Model, educate them on AE and Aerie products, and suggest purchases that fit their needs.

You’ll also promote the AE loyalty program, work across Salesfloor, Cash & Wrap, fitting rooms and stockroom, and resolve guest concerns while staying true to policy. Join a dynamic team with energetic vibes and growth opportunities.

Qualifications

Must be at least 16 years of age.
Retail experience is a plus.
Availability evenings, weekends and holidays.

Responsibilities

Engage with every guest using the AEO Selling Model to help them find exactly what they need.
Educate guests on AE/Aerie products and suggest suitable options.
Promote the AE loyalty program and other brand channels to guests.
Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
Proactively resolve guest concerns while following company policy.
Collaborate with team to get the job done and uphold brand standards.

Skills

People skills

Multitasking

Customer service

Job description

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

You love interacting with people!
You're full of energy and can handle multiple tasks in a fast-paced environment.
You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
You love AE and Aerie products.
You've worked in retail before. #practicemakesperfect
You're at least 16 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

PAY/BENEFITS INFORMATION:

Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE .

Job Info