Advocate TWC

BCFS Health and Human Services; Harlingen (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

BCFS Health and Human Services in Harlingen, TX is seeking a TWC Advocate to provide quality case management for youth transitioning from foster care. You will assess needs, coordinate services, and support employment readiness while partnering with local businesses and training providers.

The role requires a high school diploma (bachelor’s preferred), 4+ years in youth advocacy, and bilingual abilities (Spanish when applicable).

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• At least 4 years of related experience working with young adults and/or youth advocacy.
• Bilingual (Spanish) required when applicable; strong written and verbal English skills.

Responsibilities

• Complete initial intake assessments on all new clients.
• Assess client needs and coordinate services through local resources.
• Assist clients to learn and prepare for their work environment and monitor their performance.
• Research, identify and solicit commitments from possible sources of employment via community networking.
• Monitor and analyze contract requirements to ensure compliance with laws and policies.
• Receive approval for purchases from Director/Program Director; process receipts and budgets timely.
• Develop training partnerships between local businesses and training providers.
• Attend client staffing, department and agency meetings as required.
• Youth crisis management and leadership development for clients.
• Make referrals to outside agencies and provide follow-up.
• Build rapport with community partners and the local workforce.
• Coordinate leadership curriculum with teachers and staff; assist in classroom leadership training.
• Perform post-placement and follow-up activities including job coaching and retention support.
• Conduct job site and home visits to ensure clients arrive on time.
• Identify client strengths/weaknesses to maximize job performance and task learning.
• Engage local businesses to train or hire foster youth; promote self-sufficiency.
• Attend conferences and serve on youth councils or task groups.
• Perform other duties per grant requirements.

Skills

Bilingual

Communication

Spanish ability

Education

High school diploma or equivalent

Bachelor’s degree in Health and Human Services, Education, Social Work or Criminal Justice

Tools

Salesforce

Job description

It's a great feeling to work for a company that does so much good for others around the world!**Education:** Required – High school diploma or equivalent.Preferred – Bachelor’s degree in Health and Human Services, Education, Social Work or Criminal Justice.**Experience:** Required – With a high school diploma or equivalent, must have at least 4 years of related experience working with young adults and/or youth advocacy. Preferred – Bachelor’s degree in Health and Human Services, Education, Social Work or Criminal Justice. At least 2 years professional work experience.**Licenses/certifications:** None**Supervises:** None**Job Summary:** The TWC Advocate is responsible for using sound professional judgement and best practices to ensure quality case management services necessary to assist youth who are transitioning out of foster care in achieving their goals.**Essential Functions:** 1. Complete initial intake assessments on all new clients. 2. Assess client needs and coordinate services through local resources. 3. Assist clients to learn and prepare for their work environment and monitor and supervise their performance during employment. 4. Research, identify and solicit commitments from possible sources of employment through community networking. 5. Monitor and analyze contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures. 6. Receive approval for all purchases from Director/ Program Director. 7. Turn in receipts, expense reports, sign in sheets, and other required documentation for budget and billing in a timely manner. 8. Develop training partnerships between local businesses and local training providers (e.g. community-based organizations or local community colleges) to train client to be productive employees of the partnering businesses 9. Attend all client staffing’s, department, agency meetings, as required. 10. Youth crisis management. 11. Assist young people in setting and achieving their leadership goals for themselves, family, program, and their community. 12. Make referrals to outside agencies, as necessary, and provide follow-up. 13. Must be able to develop and maintain rapport with community partners, including the local workforce, youth and families. 14. Coordinate the use of leadership curriculum with teachers and other staff members and assist with classroom teaching of leadership skills. 15. Perform post-placement and follow up activities such as job coaching, assisting with job retention, and addressing other opportunities to pursue success. 16. Conduct job site visits and home visits to ensure client gets to the job on time. 17. Assist clients in identifying strengths and weaknesses to maximize job performance, perform task analysis, break down tasks and teaching ways to perform tasks. 18. Seek and establish rapport with local businesses that results in training or hiring of foster youth to assist them in becoming self-sufficient, increasing self-esteem, and promoting sustainability and success. 19. Attend conferences and serve on youth councils or task groups. 20. Perform other duties as assigned per grant requirements.**Measurable Deliverables:** 1. Submit Monthly reports to Director/Program Director for review. 2. Update required documentation in Salesforce within 48 hours. 3. Document all required data into computer database of prospective employers to demonstrate progress and successes to meet all contract requirements and guidelines. 4. Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Communicate effectively in writing and verbally in English (Spanish when applicable) c. Work in a fast-paced environment. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. f. Travel as needed. 5. Other job duties as assigned per grant requirements.**Requirements:** 1. Maintain certificates required for the position including but not limited to First Aid and CPR. 2. Valid Texas Driver’s license with a clear driving record and reliable transportation. 3. Pass a pre-employment drug screen and random drug screens. 4. Provide proof or work eligibility status upon request. 5. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years). 6. Bilingual (Spanish required when applicable)BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive a COVID vaccination and an annual Influenza vaccination or obtain an approved exemption from BCFS Health and Human Services, as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.