Advisor Transition Support Associate

Ascendo Resources; Fort Lauderdale (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Ascendo Resources is looking for a Transitions Associate (Series 7 Preferred) to support broker-dealer operations in Fort Lauderdale. You will manage end-to-end advisor transitions, coordinate account transfers, and liaise with custodians and internal teams to ensure timely, compliant onboarding and ongoing support.

The role emphasizes strong project coordination, proactive communication, and client-first service across multiple departments, with opportunities to improve workflows and reporting.

Qualifications

• Bachelor0s degree in Business, Finance, or related field preferred.
• Minimum of 2 years within a broker-dealer, RIA, custodian, or wealth management operations.
• Experience supporting advisor onboarding, transitions, account transfers, or brokerage operations.
• Strong understanding of ACATS, new account processing, brokerage operations, and advisor onboarding workflows.
• Familiarity with FINRA and SEC regulations related to brokerage account transfers and client onboarding.
• Excellent organizational and project coordination skills with the ability to manage multiple advisor transitions simultaneously.
• Strong communication and relationship management abilities with a client-first mindset.
• Ability to work collaboratively across multiple departments and external partners.
• Proficiency in Microsoft Office Suite and CRM/workflow management platforms.

Responsibilities

• Coordinate and manage the end-to-end transition process for newly affiliated financial advisors and their client accounts.
• Serve as the primary point of contact for advisors throughout the onboarding and transition lifecycle.
• Develop transition timelines, monitor project milestones, and ensure all deliverables are completed on schedule.
• Guide advisors through account transfer procedures, paperwork requirements, and operational processes.
• Coordinate ACAT and non-ACAT account transfers while monitoring progress and resolving outstanding issues.
• Review account transfer documentation for completeness and regulatory compliance.
• Work closely with custodians, clearing firms, and internal operations teams to facilitate timely asset transfers.
• Assist with new account setup, account maintenance, rep codes, advisor entitlements, and operational onboarding activities.
• Partner with Compliance, Registration, New Accounts, Technology, Operations, and Business Development teams to ensure a smooth advisor experience.
• Coordinate technology onboarding, platform access, and training resources for new advisors and support staff.
• Proactively communicate project status, outstanding items, and transition updates to advisors and leadership.
• Build trusted relationships with financial advisors and their teams by delivering exceptional service throughout the transition process.
• Respond promptly to advisor inquiries while providing proactive communication and guidance.
• Identify opportunities to improve onboarding workflows and enhance the advisor experience.
• Maintain accurate records of transition activities, project milestones, and advisor documentation.
• Prepare reporting related to transition pipelines, onboarding progress, and operational metrics.
• Participate in special projects and continuous process improvement initiatives.

Skills

Onboarding coordination

Project coordination

Client service

Relationship management

Communication skills

Education

Bachelor0s degree in Business, Finance, or related field

Tools

Microsoft Office Suite

CRM platforms

Job description

Transitions Associate (Series 7 Preferred) - Broker-Dealer Operations

Key Responsibilities

• Coordinate and manage the end-to-end transition process for newly affiliated financial advisors and their client accounts.
• Serve as the primary point of contact for advisors throughout the onboarding and transition lifecycle.
• Develop transition timelines, monitor project milestones, and ensure all deliverables are completed on schedule.
• Guide advisors through account transfer procedures, paperwork requirements, and operational processes.

Account Transfers & Operations

• Coordinate ACAT and non-ACAT account transfers while monitoring progress and resolving outstanding issues.
• Review account transfer documentation for completeness and regulatory compliance.
• Work closely with custodians, clearing firms, and internal operations teams to facilitate timely asset transfers.
• Assist with new account setup, account maintenance, rep codes, advisor entitlements, and operational onboarding activities.

Cross-Functional Coordination

• Partner with Compliance, Registration, New Accounts, Technology, Operations, and Business Development teams to ensure a smooth advisor experience.
• Coordinate technology onboarding, platform access, and training resources for new advisors and support staff.
• Proactively communicate project status, outstanding items, and transition updates to advisors and leadership.

Relationship Management & Client Service

• Build trusted relationships with financial advisors and their teams by delivering exceptional service throughout the transition process.
• Respond promptly to advisor inquiries while providing proactive communication and guidance.
• Identify opportunities to improve onboarding workflows and enhance the advisor experience.

Operational Support

• Maintain accurate records of transition activities, project milestones, and advisor documentation.
• Prepare reporting related to transition pipelines, onboarding progress, and operational metrics.
• Participate in special projects and continuous process improvement initiatives.

Qualifications

• Bachelor's degree in Business, Finance, or related field preferred
• Minimum of 2 years within a broker-dealer, RIA, custodian, or wealth management operations environment
• Experience supporting advisor onboarding, transitions, account transfers, or brokerage operations
• Strong understanding of ACATS, new account processing, brokerage operations, and advisor onboarding workflows
• Familiarity with FINRA and SEC regulations related to brokerage account transfers and client onboarding
• Excellent organizational and project coordination skills with the ability to manage multiple advisor transitions simultaneously
• Strong communication and relationship management abilities with a client-first mindset
• Ability to work collaboratively across multiple departments and external partners
• Proficiency in Microsoft Office Suite and CRM/workflow management platforms