Sales Advisor - SouthPark

Warby Parker; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Employee Stock Purchase Plan

Free eyewear

Job summary

Warby Parker is looking for a Sales Advisor in Charlotte, NC, to provide exceptional service and represent the brand’s values. The ideal candidate will be proactive, detail-oriented, and able to delight customers with their product knowledge and style advice.

This position offers a range of benefits including health insurance and employee stock purchase plans. Join Warby Parker and help create goosebump-inducing shopping experiences!

Qualifications

• Excited to work in a fast-paced, high-growth company.
• Backed by customer-facing experience in a service-minded environment.
• A positive team player who leads by example.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy.
• Delight customers through exceptional service.
• Demonstrate unparalleled product knowledge.
• Reinvent the glasses-shopping experience.

Skills

Customer-facing experience

Problem-solving

Communication

Attention to detail

Team player

Job description

Warby Parker is searching for a well‑rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump‑inducing experience. Sound cool? Read on!

What You’ll Do

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing‑but‑wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses‑shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Who You Are

• Excited to work and learn at a fast‑paced, high‑growth company
• Backed by customer‑facing experience in a service‑minded environment
• A proactive, adaptable problem‑solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail‑oriented
• An energetic self‑starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Benefits for Full‑Time Employees

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non‑birthing parents included)
• Short‑term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Benefits for Part‑Time Employees

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA"). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed.