Advisor, Implementation Technology

FedEx Supply Chain; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

401(k) match

Tuition reimbursement

Holiday pay & PTO

Medical benefits

Life insurance

AD&D coverage

Disability coverage

Parental leave

Bereavement/Jury duty

Job summary

FedEx Supply Chain in Memphis seeks an Advisor, Implementation Technology to lead end-to-end WMS implementations within distribution facilities. You will coordinate cross‑functional teams, validate processes, and maintain SDLC‑aligned documentation while delivering complete end‑to‑end solutions for customer projects.

The role requires 8+ years of relevant experience, with a strong focus on WMOS, Oracle SQL, and enterprise hardware.

Qualifications

• Bachelor's degree preferred with 8+ years relevant experience.
• Alternative: high school diploma or GED with 10+ years relevant experience.
• Minimum 5 years implementing and supporting Manhattan WMOS.

Responsibilities

• Lead end-to-end implementation of Warehouse Management Systems in distribution facilities.
• Coordinate resources for the implementation team and validate processes.
• Develop policies to ensure systems meet business needs and user requirements.
• Collaborate with cross-functional teams and maintain documentation aligned with SDLC.

Skills

Warehouse Management Systems

UNIX/Linux servers

Oracle SQL

Microsoft Office

Analytical skills

Communication skills

Report writing

Presentations

Problem solving

Professional standards

Education

Bachelor's degree preferred

High school diploma or GED + 10+ years experience

5+ years WMOS implementation experience

Tools

Manhattan WMOS

Unix/Linux servers

Oracle DB

Job description

The Advisor, Implementation Technology contributes to integrated product and project teams by providing expertise in Product Development, Quality, and Operations for customer or company product introduction and launch projects. Under limited supervision, this role coordinates cross‑functional teams including OEM engineers, production control, test engineering, software engineering, quality, materials, and operations. The Advisor serves as a liaison between business customers and technology development, offering solutions and leading special projects as assigned.

Primary Responsibilities

• Ensure projects follow established processes and standards.
• Lead end‑to‑end implementation of Warehouse Management Systems (WMS) within company distribution facilities.
• Evaluate and assign appropriate resources to the implementation team.
• Provide leadership for validation and completion of implementation processes.
• Collaborate with design teams to maintain high‑quality documentation aligned with SDLC standards.
• Conduct financial analysis for customer implementations.
• Develop and implement policies and procedures to ensure systems meet business requirements and user needs.
• Ensure solution design is sound and support resources are trained and equipped to resolve issues.
• Establish, maintain, and update strategies for implementing supply chain systems (methodology, processes, standards, tools, services).
• Facilitate communication between systems and operations teams throughout project lifecycle.
• Understand implementation details and requirements to deliver complete end‑to‑end solutions.
• Support transition of new customer and development projects into operational activities.
• Develop deep understanding of assigned business processes and technologies.
• Build and maintain strong relationships with internal teams, external customers, consultants, contractors, and vendors.
• Stay current on warehouse execution technologies, capabilities, and industry trends.
• Evaluate project resources and provide performance feedback to management.

Education and Experience

• Bachelor's degree in a related field preferred, with 8+ years of relevant experience.
• In lieu of degree, high school diploma or GED and 10+ years of relevant experience.
• Minimum 5 years of experience implementing and supporting Manhattan WMOS systems required.

Skills And Qualifications

• Strong operational knowledge of Warehouse Management Systems.
• Knowledge of enterprise hardware platforms such as UNIX/Linux servers and Oracle relational databases preferred.
• Proficiency in Oracle SQL for application development.
• Proficient in Microsoft Office applications.
• Excellent analytical and problem‑solving skills.
• Strong verbal and written communication skills.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information and respond to questions from diverse audiences.
• Ability to solve practical problems with limited standardization.
• Willingness to learn and adopt professional and industry standards.

Requirements, Perks, And Benefits (US -- Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

• Ability to follow policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant

Federal Express Corporation Participates In The Department Of Homeland Security U.S. Citizenship And Immigration Services' E-Verify Program (for U.S. Applicants And Employees Only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [e-mail].

Perks and Benefits at FedEx Supply Chain (FSC)

• Competitive Pay: Competitive wages depending on your location and experience, paid bi‑weekly for both full‑time and part‑time opportunities.
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full‑time employees after 180 days of service
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Note:

Pay is based on several factors including, but not limited to, market location and may vary depending on job‑related knowledge, skills, education/training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.