Advisor HR - 2nd Shift - Berryville Plant

Tyson Foods; Berryville (AR); Hybrid; USD 29,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health benefits

401(k) plan

Job summary

Tyson Foods Berryville Plant is seeking an Advisor HR for 2nd shift to provide process and transactional support for HR systems and case management via ServiceNow, chat, and phone. You will handle high-volume walk-up and phone support while updating HR data, LOA navigation, and inbox monitoring.

Requires a bachelor's degree and 2+ years in customer support; proficiency in Excel, Word, and PowerPoint is preferred.

Qualifications

• Bachelor's degree or equivalent; 2+ years in a customer-support role.
• Proficient with Microsoft Excel, Word, and PowerPoint.
• Strong communication and teamwork abilities; able to multitask.

Responsibilities

• Provide basic navigation support for HR systems via ServiceNow, chat, and phone.
• Handle high-volume walk-up and inbound support; update master data.
• Escalate issues to Centers of Excellence or HR leadership as needed.

Skills

Customer support

Data entry

Microsoft Excel

Communication

Teamwork

Education

Bachelor's degree or equivalent

Tools

SAP/HR

Workday

Job description

## Advisor HR - 2nd Shift - Berryville PlantApply: Off-Site Employees (Corp Use) - Springdale, Arkansas: Full time: Posted Today: R0487689**Job Details:****MUST SIT IN BERRYVILLE PLANT NO REMOTE WORK HOURS****HOURS 12PM - 10:30PM****\\*\\*SHIFT COVERGAGE ON FRIDAY AS NEEDED\\*\\*****Job Profile Summary:** This position will provide process and transactional support for HR systems and processes, serving as the first point of contact for users through case management (via ServiceNow), chat, and phone support. Responsibilities include managing high volume walk-up support, incoming support calls routed to the People Operations team, resolving first-level support requests, and handling other related tasks as needed. Some of these processes include intake data, update team members' personal information, HR system navigation, and LOA support and navigation. In addition, this role will monitor HR inboxes and respond directly or escalate issues to the appropriate team, including Centers of Excellence, Directors HR, or Leadership. **Key Responsibilities:** Receives and provides basic navigation support for routine correspondence following established procedures (such as address changes, application support, background check corrections and employee self-service support) Review and update of key business processes and general master data components Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met **Requirements:** **Education:** Bachelors degree or equivalent combination of education and experience **Experience:** 2+ years relevant customer support role and past data entry experience **Computer Skills:** Intermediate computer skills including generating simple letters, spreadsheets and/or graphics for personal business use or creating simple queries and simply formatted data output. Must be proficient in Microsoft Excel, Word, and Power point. Understanding of HR systems and processes is a plus. **Communication Skills:** Ability to interact with and communicate to a broad range of end users providing excellent support. Requires excellent communication skills, both verbal and written **Special Skills:** Must possess excellent customer service, basic analytical and trouble-shooting skills, planning and organizational skills. Must be detail-oriented and work well in a team environment. Must be able to work in a fast-paced environment. Must be able to multi-task when applicable. Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization. Excellent judgement and proven ability to analyze issues quickly & take appropriate action under limited time constraints. Perseveres to locate necessary data quickly to support customer resolution; Consistently delivers high-quality, timely work resulting in highly satisfied customers; Passion for learning; Familiarity with SAP/HR and Workday not required but highly valued; and team player. **Supervisory:** No. **Travel:** No travelAll professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.**Relocation Assistance Eligible:**No**Work Shift:**2ND SHIFT (United States of America)**Pay Range/Rate:**$20.67 - $35.10**Incentives:**Annual Incentive Plan:NoLong-Term Incentive Plan:No**Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.**Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson’s total compensation package. ***Tyson will develop an offer based on a candidate's or team member’s relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.*** Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment. The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation. Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status. **CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection,** **click here****.**### About UsOur team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations. Join us on the journey.At Tyson, we feed the world like family. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.To learn more about our culture, please read Our Purpose.The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact [phone] for further assistance.**Benefits** We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more. Team members are eligible for these benefits starting day one of full-time employment (unless otherwise noted).