Advertising Account Specialist

Spectrum; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Spectrum Reach is a leader in advertising solutions, delivering multi-screen campaigns with data-driven insights. As an Account Specialist, you’ll work with Sales to provide the materials and strategic guidance to maximize multi-screen product sales.

You’ll collaborate across departments, craft proposals, and analyze campaign performance to drive client success and continued optimization across projects.

Qualifications

• Bachelor's degree or equivalent education/experience.
• Experience supporting a Sales team and cross-functional partners.
• Ability to analyze campaigns and provide strategic recommendations.
• Strong attention to detail and ability to adapt to change.

Responsibilities

• Create proposals and strategic recommendations based on objectives and inventory analysis.
• Collaborate cross-departmentally to craft client solutions.
• Partner with Account Executives and clients on campaign effectiveness.
• Collect feedback on client campaigns and provide post-campaign performance recap.

Skills

Relationship building

Strategic thinking

Prioritization

Attention to detail

Client scheduling & multitasking

Education

Bachelor's degree or equivalent

Tools

MS Office/PowerPoint/Canva

Spreadsheets (Excel/Google Sheets)

Advertising databases (Nielsen, MRI, comScore etc.)

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Spectrum Reach® provides custom advertising solutions for local, regional and national clients. Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at https://www.spectrumreach.com.

Shift: This position reguires a Monday through Friday 10am to 7pm shift.

SUMMARY

The Customer Experience team is built on four integrated pillars that work together to deliver a seamless, high-value advertising experience. Our Account Management pillar partners closely with Sales and advertisers to provide strategic guidance, data-driven multiscreen solutions, and actionable performance insights. The Execution pillar brings campaigns to life through Ad Operations, Media Content, Optimization, and Reporting, ensuring accurate delivery, quality control, and clear performance visibility. Supporting these functions, our Process Design, Development & Continuous Improvement pillar standardizes end-to-end workflows to drive clarity, efficiency, and consistency across the organization. Rounding out the department, Optimization Design develops smart optimization rules and campaign analysis, while Implementation & Enablement tests new systems and processes and provides support across Customer Experience.

Spectrum Reach's Customer Experience team is a high-performing culture that plays an essential role in delivering cutting-edge advertising solutions to our clients. On any given day, you'll find yourself balancing multiple competing priorities, collaborating with internal teams, and building relationships with key internal stakeholders.

DUTIES & RESPONSIBILITES

As an Account Specialist on the team, you'll work with Sales to ensure they have all the materials needed to maximize the sales of our multi-screen product portfolio.

• Creating proposals and strategic recommendations for clients based on client objectives and inventory analysis
• Working cross-departmentally to create solutions for our clients
• Partnering with Account Executives and clients on effectiveness of multi-screen campaigns
• Gathering feedback on the client campaigns
• Provide post-campaign performance recap as well as strategic recommendations for improvement

QUALIFICATIONS

• Demonstrated ability to develop positive working relationships with Sales Executives and other cross functional support departments.
• Demonstrated ability to think strategically and problem-solve creatively
• Need to be able to adapt to change quickly, as well as be able to prioritize and handle multiple tasks with competing deadlines.
• Attention to detail is an absolute must for this role
• Experience with computer software including MS Office, PowerPoint or Canva and Spreadsheets, Excel or Google Sheets
• Strong knowledge of advertising research databases such as Nielsen, Scarborough, MRI, Kantar, BIA/Kelsey, eMarketer, and comScore
• Ability to create client advertising schedules and multi-task with various projects
• Ability to decipher between client needs

EDUCATION

Bachelor's degree or equivalent work and/or education experience

EXPERIENCE

2+ years' work experience working with and/or supporting a Sales team

PREFERRED QUALIFICATIONS

• 2+ years' working in Advertising sales
• Ability to pull and analyze advanced campaign metric reporting utilizing internal and external tools. (e.g. Freewheel, and other proprietary tools) is preferred.

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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. Watch this video to learn more.

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