Adventureland Park - Human Resources Intern

0911 Festival Fun Parks, LLC; Altoona (IA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible schedule

Free park admission

Exclusive Host events

Job summary

Adventureland Park is seeking a Human Resources Intern to support the HR department this summer. The role involves welcoming guests and team members, assisting with hiring, onboarding, and orientations, and driving HR projects.

Ideal candidates are enrolled in HR/Business programs, fluent in English, and available for evenings/weekends. The position offers a dynamic environment with opportunities to learn leadership skills in a fun park setting.

Qualifications

• Intern candidates must be currently enrolled in a higher education program, majoring in Human Resources, Business Management, Industrial Engineering or related field of study.
• Language: fluent English; Spanish or other bilingual skills are a plus.
• Must be at least 18 years old and able to work evenings, weekends, and Holidays.

Responsibilities

• Welcome team members and guests with a smile and positive attitude.
• Assist with hiring processes: screening, interviews, onboarding, and new hire orientations.
• Lead special HR-related projects and improve HR processes.

Skills

English fluency

Customer service

Communication

Teamwork

Education

Currently enrolled in a higher education program (HR/Business)

Tools

Microsoft Outlook

Excel

Word

PowerPoint

Google Sheets

Smart Sheet

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Human Resources Intern is responsible for a variety of tasks that support the daily operations of the HR department. If you desire the professional opportunity to develop leadership skills, to help lead a team and do it in the most exciting place possible, this is a great opportunity! This position offers students the chance to spend their summer in a fun, demanding, and rewarding environment.

We are currently looking for a: Adventureland Park - Human Resources Intern

Roles & Responsibilities:

• Welcome team members and guests with a smile and positive attitude!
• Professionally and legally represent Adventureland to ensure continued compliance with all federal, state, and local employment laws
• Assist with the hiring of qualified job applicants for open positions; Duties may include, but are not limited to, applicant screening, interviews, onboarding, and conducting new hire orientations
• Lead and complete special projects to improve processes related to HR
• Identify opportunities for program improvement and assist with developing and implementing enhancements to HR processes
• Collaborate with leadership and the department heads open channels of communication between departments
• Prepare orientation packets for new Hosts
• Assist with processing HR paperwork, Host transactions, and terminations
• Handle employment-related inquiries from applicants, Hosts, and supervisors
• Assist with data entry into HRIS and Learning systems
• Review and track compliance with work permits for minors
• Assist Hosts with Workday navigation and password resets
• Assist with the coordination and execution of exciting team member events
• Assist with copying, filing and various other administrative duties
• Assist with timekeeping for assigned departments
• All other duties assigned by leadership

J1 International Student Responsibilities:

• For certain Palace locations, this position will assist HR leadership with day-to-day management of the summer international exchange program.
• Assist J1 International Students with questions, housing payments, paperwork processing, etc.
• Assist with new international student orientation sessions
• Welcome new arrivals and help get them checked in and moved into housing
• Help prepare beds in the student housing facility prior to move in
• Assist students with submitting Social Security paperwork
• Assist students with opening new bank accounts
• Transport J1 students to approved destinations, when needed
• Assist with addressing any concerns the students may have

Education & Work Experience: Intern candidates must be currently enrolled in a higher education program, majoring in Human Resources, Business Management, Industrial Engineering or related field of study Minimum of 1-year of related work experience in HR or Hospitality highly desired. Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to portray a positive, professional attitude
• Ability to maintain confidentiality and protect sensitive Host data
• Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
• Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
• Knowledge of Google Sheets or Smart Sheet, a plus
• Ability to use office technology and equipment, such as PC, software, and copier
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to remain seated for extended periods of time, while using a computer
• Ability to stand or walk for long periods of time throughout the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions:

• This role will be primarily based in an office setting with some interaction with other outdoor park locations
• Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Team member benefits:

Team member benefits:

Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland Host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Adventureland Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Adventureland Theme Park/Waterpark and select parks on your days off
• Invitations to exclusive company-sponsored Host events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. We're not just in the attractions business; we're in the people business-and that starts with our own. Our 20,000+ hosts across North America are the heartbeat of our diverse and growing company. In keeping with our company values, we nurture a balance between work and family, strive to promote 70% from within and support each host’s efforts to develop a fulfilling and rewarding career