Adventureland Park - Barback

DNU - Festival Fun Parks, LLC (OLD); Altoona (IA); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Flexible schedule

Free park admission to Adventureland

Host events access

Employee discounts

Job summary

Adventureland Park in Altoona, IA seeks an energetic Barback to greet guests, stock the bar, and support service during peak hours.

You will prepare garnishes, maintain cleanliness, help with to-go orders, and ensure compliance with health standards and TIPS protocols.

No education required; prior experience helpful; must obtain TIPS if required; shifts include evenings and weekends.

Qualifications

• No formal education required for this position.
• Prior bartending/server experience helpful.
• Must be Bartender/Server Certified (TIPS) or obtain within 30 days where required.
• Language: fluent English; bilingual skills are a plus.

Responsibilities

• Greet guests in a friendly and professional manner at the bar.
• Keep the bar stocked with liquor, syrups, glasses, napkins and all service items before and during hours.
• Prepare garnishes, refill ice wells, change beer kegs, restock napkins and straws.
• Store and stock refrigerators, ice machines, cups, straws, napkins and other service items as needed.
• Understand and comply with state and local health department standards.
• Maintain professional appearance and adhere to uniform standards.
• Clean spills, remove glassware and organize counters.
• Collaborate with managers, kitchen staff and security for efficient service.
• Assist with maintenance around the bar like cleaning up broken glass or drains.
• Maintain knowledge of menu items and explain preparation details to guests.
• Adhere to all bar related TIPS training protocols.
• Sanitize and clean service areas, bar tops, and surrounding areas.
• Assist with to-go orders between kitchen and guests.
• Escalate any maintenance issues or safety hazards to the proper authorities.
• All other duties assigned by leadership.

Skills

Fluent English

Customer service

Teamwork

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Adventureland Park - Barback

Roles & Responsibilities

• Greet guests in a friendly and professional manner as they approach the bar
• Keep the bar stocked with liquor, syrups, glasses, napkins and all other necessary items before and during service hours.
• Prepare garnishes, refill ice wells, change beer kegs, and restock napkins and straws.
• Store and stock refrigerators, ice machines, cups, straws, napkins and other service items as needed
• Understand and comply with all state and local health department standards
• Maintain professional appearance and adhere to uniform standards
• Clean up the spills, remove the glassware and organize the counter.
• Collaborate with managers, kitchen staff and security personnel to ensure efficient service to customers.
• Assist with general maintenance situations in and around the bar, like cleaning up broken glass or resolving clogged drains.
• Maintain a knowledge of the menu items and assist guests by explaining how various menu items are prepared
• Adhere to all bar related TIPS training protocols
• Sanitize and clean service areas, bar tops, and surrounding bar areas, as needed
• Assist with to-go orders between kitchen and guests, as needed
• Promptly escalat[e] any maintenance issues, safety hazards, or emergencies to the proper authorities
• All other duties assigned by leadership

Education and Experience

• No education requirements for this position
• Previous work experience is not required
• Previous experience with alcoholic beverage serving and associated regulations would be helpful
• Must be Bartender/Server Certified (TIPS) or become so within 30 days of hire, when required by state and local guidelines.
• Language: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to work until later hours of the night
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Ability to refrain from on-the-job consumption of alcohol
• Must possess safety-oriented mindset and understand the importance of complying with all state, and local beverage preparation and serving regulations
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to withstand heat and humidity from food preparation equipment
• Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to use step stools, as needed

Working Conditions

• This role will be based in one or more F&B and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
• Subject to frequent handling of cleaning chemicals and detergents
• Subject to frequent interruptions and requests that may require reprioritization of activities

Team member benefits

Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Adventureland Perks & Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Adventureland Theme Park/Waterpark and select parks on your days off
• Invitations to exclusive company-sponsored host events throughout the season

We’re not just in the attractions business; we’re in the people business- and that starts with our own. Our 20,000+ hosts across North America are the heartbeat of our diverse and growing company. In keeping with our company values, we nurture a balance between work and family, strive to promote 70% from within and support each host’s efforts to develop a fulfilling and rewarding career