Adventure-Driven Retail Sales Associate

The North Face; Portland (OR); On-site; USD 25,000 - 31,000; Part time

Job summary

The North Face in Portland, Oregon is seeking a Sales Associate to bring energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service, while supporting store operations and visual merchandising.

This role fits a part-time, entry-level profile and offers a chance to grow with a global outdoor brand that values inclusion, teamwork, and customer care.

Qualifications

• 0–1 year of relevant experience.
• High School Diploma or equivalent preferred.
• Ability to genuinely engage with a diverse group of customers.
• Strong verbal and written communication.
• Ability to work collaboratively and adapt to changing business needs.
• Customer service experience preferred; retail experience is a plus.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills including basic retail systems and applications.

Responsibilities

• Deliver high level of personalized customer engagement.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals using available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Communication

Teamwork

Customer service experience

Learn fast

Attention to detail

Retail systems

Physical tasks

Education

High School Diploma or equivalent

Tools

Retail POS systems

Job description

The North Face in Portland, Oregon is seeking a Sales Associate to bring energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service, while supporting store operations and visual merchandising.

This role fits a part-time, entry-level profile and offers a chance to grow with a global outdoor brand that values inclusion, teamwork, and customer care.