Advanced Product Manager (AI)

Zebra Technologies Corporation; Illinois; Teletrabalho; USD 123 000 - 184 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid/Remote work

Healthcare benefits

Paid time off

Resumo da oferta

Zebra Technologies Corporation seeks an Advanced Product Manager to shape product offerings, use AI-driven insights for backlog grooming and market research, and collaborate across global teams. This remote US role emphasizes delivering customer value and driving revenue through strategic lifecycle management.

You will lead cross-functional initiatives, leverage AI tools for PRDs and requirements, and mentor junior staff while aligning with market needs and business goals.

Qualificações

• A bachelor’s degree is required.
• 8+ years of experience.
• Knowledge and understanding of SW applications relevant to the markets and use cases.
• Experience with AI‑driven tools to improve customer operations.
• Proficiency in Excel, PowerPoint, JIRA, and Confluence.
• Experience with Scaled Agile, TDD and Continuous Integration; a track record of applying these methodologies.

Responsabilidades

• Develop deep understanding of Zebra's products, competitive landscape, distribution channels and customer needs.
• Advocate for the voice of the customer; integrate feedback into product development.
• Bridge between technical teams and business stakeholders for alignment.
• Use AI tools to analyze feedback, tickets, and market trends for pain points and opportunities.
• Draft PRDs, user stories, acceptance criteria, and release notes with Generative AI.
• Run AI/ML models to simulate roadmaps and prioritize backlog by ROI and value.
• Monitor competitive landscape with AI agents; summarize updates.
• Define and execute demand gen to support revenue plans.
• Own lifecycle management for product lines including end-of-life plans and inventory objectives.
• Follow NPI processes for new offerings and ensure on-spec development.
• Mentor junior team members and share best practices.
• Provide input on distribution strategy and product launch support.
• Deliver product training to sales and support teams.
• Collaborate with development to validate development against spec.
• Identify beta targets and execute plans.

Conhecimentos

AI-driven tools

SW applications

Excel

PowerPoint

JIRA

Confluence

Agile / SAFe

Formação académica

Bachelor's degree

Master's degree preferred

Ferramentas

JIRA

Confluence

Excel

PowerPoint

Descrição da oferta de emprego

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

What We're Looking For

The Advanced Product Manager plays a pivotal role in shaping the company's product offerings, ensuring products meet market demands, and enhancing customer satisfaction. This role focuses on developing expertise in product lifecycle management, competitive market analysis, and cross-functional collaboration while contributing to innovation and business growth. This is an opportunity to influence product vision, solve complex problems, and create value for customers worldwide. You will be expected to heavily leverage Artificial Intelligence (Generative AI, LLMs, and predictive analytics) as a primary toolkit to accelerate market research, automate backlog grooming, enhance user sentiment analysis, and streamline product documentation.

Location - Remote within the US.

Essential Duties and Responsibilities

• Develop a deep understanding of Zebra's products, competitive landscape, distribution channels, and customer needs.
• Advocate for the voice of the customer, integrating their feedback into product development processes.
• Act as a bridge between technical teams and business stakeholders, ensuring seamless communication and alignment.
• Utilize AI tools to aggregate and analyze customer feedback, support tickets, and market trends to rapidly identify user pain points and feature opportunities.
• Leverage Generative AI to draft Product Requirements Documents (PRDs), user stories, acceptance criteria, and release notes, ensuring high quality and faster time-to-market.
• Use AI/ML analytical models to simulate roadmap scenarios, forecast feature impact, and prioritize the product backlog based on objective ROI and user value metrics.
• Deploy AI agents to continuously monitor the competitive landscape in the Task Management space, summarizing key competitor updates and market shifts.
• Define and execute demand generation initiatives in an effort to drive realization of product revenue plans in collaboration with regional product and marketing.
• Owns product lifecycle management for assigned product lines including tactical execution, managing customer requirements, developing and driving end of life plans and execution of inventory objectives.
• Define and manage product offerings following the New Product Introduction (NPI) process.
• Drive innovation by identifying and leveraging emerging technologies to create competitive differentiation.
• Mentor and guide junior team members, sharing best practices and industry knowledge.
• Provides recommendations to influence distribution strategy to meet market needs.
• Supports product launch by providing a comprehensive understanding of the value proposition.
• Deliver product training to sales, sales engineers, technical support and other internal and external stakeholders.
• Works closely with development teams and other key stakeholders to oversee new product development to validate development is on spec.
• Identifies beta site targets and drafts and implements plans.

Qualifications

Required Qualifications

• A bachelor’s degree is required.
• 8+ years of experience
• Knowledge and understanding of SW applications relevant to the use of the products for the markets and use cases enabled by the products
• Experience with AI-driven tools, such as machine learning-based diagnostic systems, virtual assistants, or predictive maintenance solutions to improve customer support operations
• Proficiency in tools such as Microsoft Excel, PowerPoint, JIRA, and Confluence
• Experience with software development best practices including Scaled Agile, TDD and Continuous Integration; a track record of applying these methodologies

Preferred Qualifications

• Master's degree preferred.
• Use AI/ML analytical models to simulate roadmap scenarios, forecast feature impact, and prioritize the product backlog based on objective ROI and user value metrics.
• Full Product Management lifecycle experience
• Strong problem-solving skills and the ability to make data driven decisions
• Familiarity with Agile methodologies and tools such as Scrum and SAFe frameworks
• Excellent communication and presentation skills with the ability to convey complex ideas to both technical and non-technical audiences
• Strong business acumen and customer orientation with a proven ability to balance customer needs with business goals
• Advanced knowledge of market dynamics and competitive landscapes in relevant categories
• Proven ability to lead cross-functional teams across global locations and time zones, fostering collaboration and driving successful outcomes.
• Exceptional strategic leadership, critical thinking, and decision-making skills.
• Strong interpersonal skills with the ability to build relationships and influence stakeholders.

Location: Remote within the US.

Come join our team!

Equal Opportunity Employer

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [e-mail].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [e-mail].

Pay Range

$122,800.00 - $184,200.00

Annual Incentive Compensation

In addition to base pay, Zebra offers this role the opportunity to earn a performance‑based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

AI Technology Statement

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy. Zebra provides the foundation for intelligent operations with an award-winning portfolio of connected frontline, asset visibility and automation solutions. Organizations globally across retail, manufacturing, transportation, logistics, healthcare, and other industries rely on us to deliver outcomes today while driving innovation for what's next. Together with our partners, we create new ways of working that improve productivity and empower organizations to be better every day. Learn more at zebra.com.

Zebra Better Every Day

Zebra Better Every Day