Advanced Medical Admin Specialist: Coordinated Care

US-Department-of-Veterans-Affair; Joplin (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks a focused Advanced Medical Support Assistant to operate within the Health Administration Service at the Veterans Health Care System of the Ozarks, located in Fayetteville, AR, with duties physically performed at the Joplin, MO Community Based Outpatient Clinic.

The role demands expert administrative support across multiple clinics and effective communication within a coordinated care model.

Qualifications

• United States citizenship required.
• High school diploma or GED required.
• Proficient in spoken and written English.
• One year of experience equivalent to GS-05.
• No certification required.

Responsibilities

• Provide advanced administrative and patient support in an interdisciplinary care model.
• Coordinate appointment availability and clinic utilization to support multiple clinics.
• Communicate with patient care team and external facilities as needed; prepare correspondence and notify patients of results.
• Assist with follow-up care such as consults and tests and support discharge communications.

Skills

Scheduling expertise

Interdisciplinary care

Medical terminology

Communication with staff

Priority setting

Report writing

Education

High school diploma or GED

Tools

Clinic scheduling systems

Patient portals

Job description

The U.S. Department of Veterans Affairs seeks a focused Advanced Medical Support Assistant to operate within the Health Administration Service at the Veterans Health Care System of the Ozarks, located in Fayetteville, AR, with duties physically performed at the Joplin, MO Community Based Outpatient Clinic.

The role demands expert administrative support across multiple clinics and effective communication within a coordinated care model.