Advanced Manufacturing Action Officer- Washington, DC

Serco; Vienna (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Serco Inc. in the United States is seeking a motivated Action Officer to support the Submarine Industrial Base Advance Manufacturing team.

You will provide foundational expertise to plan and execute mission-critical operations, working with the SIB Advance Manufacturing director to support multiple technology lines, including Additive Manufacturing and NDT. Applicants should have a Bachelor's degree, 6+ years in defense/front-office roles, and the ability to obtain a DoD Secret clearance.

Qualifications

• Must be able to obtain a DoW Secret security clearance.
• Minimum 6 years of professional experience supporting military front offices, defense acquisition program offices, or headquarters commands.
• Bachelor’s degree required.
• Working familiarity with Navy Program Executive Offices (PEOs) and naval organizational structures.
• Strong foundation in mission support activities.
• Direct operational experience within the Submarine community or undersea warfare program offices (Highly Desired).
• Analytical mindset and strong written/oral communication, including proofreading and memo drafting.
• Effective communication and teamwork skills.
• Proficiency with Microsoft Office 365 and Defense Travel System (DTS); ability to travel ~10%.

Responsibilities

• Assembles, formats, and reviews executive briefing packages, read-ahead folders, point papers, and slide presentations.
• Supports the preparation and review of materials for Navy formatting standards.
• Support the generation and documentation of mission requirements.
• Supports command action tracking by logging incoming taskers, monitoring suspense dates, coordinating staffing packages, and tracking responses.
• Conduct program analysis and contribute to performance monitoring.
• Coordinate operational communications with Navy Program Executive Offices and review inbound/outbound documents.
• Engage in stakeholder communication and coordination.
• Contribute to documentation and reporting initiatives.
• Prepares meeting minutes, action item logs, and executive summary readouts; provides operational planning and execution support.
• Provides coordination for Flag and SES leadership engagements and travel logistics where applicable.

Skills

Security clearance

Defense experience

Communication skills

Analytical mindset

Teamwork

Travel 10%

Education

Bachelor's degree

Tools

MS Office 365

DTS

Job description

Position Description & Qualifications

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you! This position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors.

You must be able to obtain a DoW Secret security clearance.

Program Overview:

The Submarine Industrial Base (SIB) Program leads the U.S. Navy's effort to revitalize America's shipbuilding and repair capabilities. Established in September 2024, the program strengthens and expands the industrial base that builds and maintains surface ships, aircraft carriers, and submarines vital to national defense.

https://www.secnav.navy.mil/rda/sib/Pages/default.aspx

Team Submarine’s Submarine Program Offices are responsible for :

The acquisition of COLUMBIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).

The acquisition of VIRGINIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).

The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustain combat presence in denied waters with a focus on greater speed, stealth, horizontal payloads and salvo rates.

Serco supports the US Navy as prime for SHAPM contract supporting the acquisition of submarines and surface vessels.

About this role:

Serco-NA is seeking a motivated Action Officer to provide help to the Submarine Industrial Base (SIB) Advance Manufacturing (AM) Team. Our Advance Manufacturing Team leverages existing technology to include artificial intelligence/machine learning, robotics, Industry 4.0, advance Non-destructive (NDT) testing, lasers, and a myriad of other technologies to apply withing the Submarine Industrial Base. As an Action Officer, you will provide foundational expertise to help organizations plan and execute mission-critical operations. You will work directly with the SIB Advance Manufacture director to provide support to various teams building solutions for our customers. You will perform intermediate mission support tasks, assist in strategic planning, and provide insights to optimize mission operations. The role provides day-to-day execution support across multiple technology lines of effort including Additive Manufacturing, Non-Destructive Testing, Industry 4.0, Digital and Deployed Advanced Manufacturing. If your desire is to make a difference in the construction and sustainment of the US Navy, this position is ideal.

In this role you will:

• Assembles, formats, and reviews executive briefing packages, read-ahead folders, point papers, and slide presentations.
• Supports the preparation and review of materials for compliance with Navy Correspondence Manual standards and applicable executive formatting requirements.
• Support the generation and documentation of mission requirements.
• Supports command action tracking by logging incoming taskers, monitoring suspense dates, coordinating staffing packages, and tracking responses through completion. Logs incoming taskers, verify suspense windows, routes staffing packages through appropriate department heads, and confirm on-time delivery of front-office responses.
• Conduct program analysis and contribute to performance monitoring.
• Coordinate operational communications with Navy Program Executive Offices. Applies naval terminology and understanding of undersea warfare equities to review inbound and outbound documents.
• Engage in stakeholder communication and coordination.
• Contribute to documentation and reporting initiatives.
• Supports coordination with distinguished visitors, senior military officials, interagency representatives, and other stakeholders. Prepares formal meeting minutes, action item logs, and executive summary readouts.
• Provide operational planning and execution support as needed.
• Provides coordination support for Flag and SES leadership engagements involving external stakeholders, warfare centers, and industry partners.
• Coordinates comprehensive mission logistics, including secure transit planning, facility access control, and advanced technical infrastructure.
• Assist in risk assessment and mitigation.

To be successful in this role, you will have:

• Must be able to obtain a DoW Secret security clearance.
• Minimum 6 years of professional experience supporting military front offices, defense acquisition program offices, or headquarters commands.
• Bachelor’s degree required.
• Working familiarity with Navy Program Executive Offices (PEOs) and naval organizational structures.
• Strong foundation in mission support activities.
• Direct operational experience within the Submarine community or undersea warfare program offices (Highly Desired).
• Analytical mindset.
• Demonstrated excellence in written and oral communication, including proofreading, executive memo drafting, and diplomatic interpersonal coordination.
• Effective communication and teamwork skills.
• High proficiency with Microsoft Office 365 enterprise tools, digital calendar deconfliction systems, Defense Travel System (DTS), and task management repositories.
• To be able to travel 10%.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [e-mail] .