Advanced Field Service Technician

Wheeler Machinery Co; Cedar City (UT); On-site; USD 55,000 - 90,000; Full time

Job summary

Wheeler Machinery Co. in Cedar City, UT is seeking a full-time Advanced Field Service Technician to perform repairs and maintenance on Caterpillar engines, equipment, and dealer support gear at customer sites outside the shop.

You will diagnose issues, follow safety protocols, and use SIS, CAT ET, DBS, ServiceLink and Time Collection to complete tasks. The role demands a team player with a strong work ethic, ability to lift up to 75 pounds, and willingness to learn.

Qualifications

• High School diploma or GED is required.
• Journeyman level shop technician or 5 years equivalent experience preferred.
• Ability to repair engines, including Tier 4 Final systems, and analyze failures.
• Troubleshoot electrical, hydraulic and HVAC systems; read blueprints and manuals.

Responsibilities

• Perform repairs and maintenance on Caterpillar engines and equipment in the field.
• Follow safety programs, wear PPE, and use safety tooling and time-tracking software.
• Input repair information and complete service reports with accuracy.
• Order necessary parts and contribute to process improvement ideas.
• Lift up to 75 pounds and operate heavy equipment safely.
• Collaborate with team members and attend team meetings.

Skills

Teamwork

Safety awareness

Problem solving

Written communication

Drive to learn

Education

High School diploma or GED

Tools

SIS

CAT ET

DBS

ServiceLink

Time Collection

Job description

Description

Wheeler is seeking a full-time Advanced Field Service Technician in Cedar City, UT. The Advanced Field Service Technician performs repairs and maintenance on all models of Caterpillar engines, equipment, and dealer support equipment at assigned field locations outside of the shop. This role works safely and uses the appropriate tools and software to complete assigned tasks.

Duties and Responsibilities

• This is a union-represented position covered by a collective bargaining agreement.
• Follow the Safety Program to prevent injury and accidents, using safety tooling, attending safety meetings, always wearing proper PPE, seeking out and controlling workplace hazards.
• Conduct repairs on assigned jobs for all makes and models of equipment.
• Contribute positively to the team environment; being a team player, self-starter, driven, positive, willing to learn, humble, responsible
• Attend all team meetings.
• Operate forklifts safely.
• Properly and safely operate truck equipped cranes.
• Properly and safely operate heavy equipment.
• Clean and organize assigned truck and equipment.
• Utilize job related software; including but not limited to; SIS, CAT ET, DBS, ServiceLink, and Time Collection.
• Input repair information.
• Utilize diagnostic software.
• Be able to properly and accurately use precision measuring instruments.
• Track work hours.
• Complete service reports.
• Order necessary parts to compete the job correctly.
• Contribute to improvement initiatives, submitting process improvement ideas.
• Lift up to 75 pounds without assistance.
• Perform all other duties as assigned.

Qualifications

• High School diploma or GED equivalent.
• Journeyman level shop technician or 5 years equivalent level experience.
• Flawless motor vehicle driver record.
• Able to repair engines, including Tier 4 Final systems, conduct engine failure analysis, repair fuel and lubrication systems, perform fluid sampling.
• Troubleshoot and repair electrical and hydraulic systems.
• Troubleshoot and repair HVAC systems.
• Remove, install, test, adjust, troubleshoot, repair and replace powertrain systems.
• Able to lift up to 75 pounds.
• Able to safely climb up and down equipment.
• Computer and technological literacy.
• Basic hand tooling and drive tooling up to ¾\".
• Writing and grammar skills.
• Except as provided in the applicable collective bargaining agreement, employment with Wheeler is at-will.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).