Advanced Certified Pharmacy Technician - Patient Care & Ops

Hannaford; Lebanon (NH); Hybrid; USD 30,000 - 40,000; Full time

Job summary

Hannaford Supermarkets in West Lebanon, NH is hiring pharmacy staff to greet customers, assist with prescriptions, and ensure timely service. You will enter data, label meds, maintain records, and support inventory while complying with applicable laws.

This role requires excellent communication, teamwork, and the ability to multi-task in a fast-paced environment. Candidates must maintain national certification and state license, be available for nights, weekends and holidays, and provide

Qualifications

• Successful background check and drug testing required.
• Maintain current national certification and state license.
• Immunizer certification desirable.
• Excellent communication and customer service skills.
• Strong keyboard skills and ability to learn software.
• Open schedule including nights, weekends and holidays.

Responsibilities

• Greet customers and provide prompt service.
• Assist pharmacists with prescriptions and data entry.
• Maintain accurate pharmacy records and confidentiality.
• Help locate over-the-counter items and stock inventory.
• Coordinate scheduling and adhere to policies.
• Support safety, cleanliness, and department operations.

Skills

Customer service

Communication

Time management

Teamwork

Problem solving

Attention to detail

Integrity

Availability

Job description

Category/Area of Expertise: Pharmacy
Job Requisition: 557064
Address: USA-NH-West Lebanon-8 Market Street
Store Code: Store 08266 PHARMACISTS (2745947)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

1. Greet all customers and provide them with prompt and courteous service and assistance.
2. Help pharmacists prepare prescriptions with accurate data entry, retrieving counting or pouring medications and labeling products.
3. Ensure customers receive all their prescriptions in a timely manner.
4. Maintain pharmacy records as required in accordance with Standard Practice and by law.
5. Maintain confidentiality of customer and company information.
6. Help customers find over the counter items.
7. Follow and adhere to attendance and paid time off policies
8. Coordinate and assist with scheduling.
9. Understand and adhere to state specific and federal laws and regulations.
10. Assist pharmacist in maintaining pharmacy inventory, including ordering and retuning product, stocking shelves, and proper separation and return of outdated product.
11. Maintain knowledge of physical inventory procedures and assist in the physical inventory process including analyzing the condensed variance report and reports from Control D.
12. Review and understand ACIS reports.
13. Assist in third party audits as needed.
14. Share in responsibility for department maintenance and cleanliness by maintaining the quality of department's appearance and presentation.
15. Maintain and assist with ordering pharmacy department supplies (e.g., bottles, bags, labels, staples, etc.).
16. Observe, adhere, and understand all company policies and Company Standard Practices.
17. Always maintain a neat, well-groomed personal appearance and comply with company personal appearance and pharmacy dress code policies.
18. Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards.
19. Treat all co-workers with fairness, dignity, and respect.
20. Foster a positive and enthusiastic environment to retain associates and customers.
21. Perform all other duties as assigned.

QUALIFICATIONS

• Successful completion of criminal background check and drug testing as required.
• Maintain current national certification and state license as required.
• Maintain advanced certifications (i.e., immunizer certification) and requirements.
• Excellent communication and customer service skills.
• Strong keyboard skills and a demonstrated ability to learn new software applications.
• Effective time management skills and sense of urgency.
• Effective interpersonal skills and ability to work in a team environment.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Excellent problem-solving skills and attention to detail.
• Ability to multi-task in a stressful environment.
• Must be able to work with minimalsupervision to prioritize multiple minor projects while maintaining customer focus.
• High levels of integrity, professionalism, and confidentiality.
• Open schedule availability, including nights, weekends, and holidays.
• Desire and ability to learn all aspects of pharmacy operations including involvement with store leadership, scheduling, and other delegated duties.
• Desire and ability to train other department associates in all areas pertaining to department operation.
• Promote and participate in initiatives to grow the pharmacy business as required.

Physical Requirements
1. Stand 100% of the shift with occasional walking short distances.
2. Use of computer, pharmacy filling equipment and register 90% of time.
3. Use hands to frequently/continuously handle a variety of sizes of containers then manipulate individual pills/capsules and the equipment used to count them.
4. Clerical accuracy skills and mathematical skills including the ability to operate cash register.
5. Ability to use office supplies, communication devices, and computer systems frequently.
6. Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the waist level and at or above shoulder level.
7. Bend at the knees and waist repetitively throughout the workday.
8. Have sufficient visual acuity and audio capability to process prescriptions and service customers.

Salary range is between $ 21.80 - $29.00 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.