Advanced Auto Parts & DIY Service Pro

Advance-Auto-Parts; Erie (Erie County); On-site; USD 36,000 - 50,000; Full time

Job summary

Advance Auto Parts in Erie, PA is seeking a Retail Parts Pro to provide expert parts knowledge and advanced DIY services. The role requires strong customer service, parts lookup skills, and inventory handling. Flexible hours include evenings and weekends to support store operations.

The position emphasizes identifying parts, sourcing from multiple channels, and maintaining high store standards with a focus on diagnostic testing for DIY customers.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.
• Valid driver’s license is required.

Responsibilities

• Facilitate selling experience for DIY customers by phone and in-store.
• Achieve personal and store sales goals while servicing customers.
• Manage DIY services such as battery installation and wiper installs.
• Maintain store cleanliness and appearance; perform key holder duties.
• Assist in inventory processes: truck put away, cycle counts, back stock.

Skills

Friendly communication

Part lookup & sourcing

Customer service

Diagnostic equipment use

Microsoft Word/Excel

Inventory management

Education

ASE Certification preferred

Tools

POS systems

Parts lookup systems

Inventory software

Job description

Advance Auto Parts in Erie, PA is seeking a Retail Parts Pro to provide expert parts knowledge and advanced DIY services. The role requires strong customer service, parts lookup skills, and inventory handling. Flexible hours include evenings and weekends to support store operations.

The position emphasizes identifying parts, sourcing from multiple channels, and maintaining high store standards with a focus on diagnostic testing for DIY customers.