Adult Specialty Targeted Case Manager

Seven Counties; Louisville (KY); On-site; USD 46,000 - 60,000; Full time

Job summary

Seven Counties in Louisville seeks a dedicated case manager to assess clients, develop service plans, and coordinate needed services for adults. The role emphasizes advocacy, crisis support, and thorough documentation to ensure optimal outcomes.

You will work with a team, referring clients to appropriate services, and maintaining records in line with standards. Strong communication with supervisors and providers is essential.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field.
• Completion of state-required case management course within six months of employment.

Responsibilities

• Assess client needs and document assessment findings.
• Develop a service plan aligned with the assessment.
• Arrange delivery of needed services identified in assessment.
• Assist client in accessing services through referrals or linkages.
• Monitor progress with referrals and follow-up on services.
• Advocate for clients with letters to expedite entitlements and support self-advocacy.
• Maintain case records per SCS and regulatory standards.
• Provide case consultation with service providers and collaterals.
• Communicate with supervisor about case management issues and resources.
• Provide psychosocial education to clients and families.
• Perform crisis assistance and emergency referrals as needed.
• May serve as Primary Case Coordinator depending on skill and autonomy.

Skills

Case management

Advocacy

Crisis intervention

Communication

Team collaboration

Education

Bachelor's degree in Social Work or related field

State-required case management course (within 6 months)

Job description

Job Description:

ESSENTIAL JOB FUNCTIONS

1. Conducts and documents comprehensive assessment of client and/or client's needs.
2. Participates in development of client's service plan, consistent with assessment.
3. Arranges for delivery of needed services, as identified in assessment.
4. Assists client in accessing needed services through, for example, referrals or linkages.
5. Monitors client's progress by making referrals, tracking client's appointments, performing follow-up on services rendered, and performing periodic reassessments of client's changing needs.
6. Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf).
7. Prepares and maintains case records documenting contacts, services needed, reports, client's progress, etc., in accordance with SCS and regulatory standards.
8. Provides case consultation (i. e., consulting with service providers/collaterals in determining client's status and progress).
9. Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources.
10. Provides psychosocial education to clients and/or family members to increase their understanding of client's illness, physical condition, or social situation.
11. Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services).
12. May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent's skill and autonomy.

EDUCATION

• * Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
• * Completion of state-required case management/service coordination course within six months of date of employment.

EXPERIENCE

ADULT DIVISION: At least one (1) year of full-time employment experience post Bachelor's working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master's degree, no experience.

PHYSICAL DEMANDS/REQUIREMENTS

• * Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing.
• * Frequent exposure to threat of bodily harm from clients or families.
• * Normal tasks may involve exposure to blood, bodily fluids, or tissue.
• * May involve 24-hour on-call responsibilities.
• * Reliable transportation for frequent travel.

Time Type: Full time