Adult Protective Services Team Lead (4663141)

State-of-Missour; St. Louis (MO); On-site; USD 52,000 - 76,000; Full time

Job summary

State of Missouri is seeking a Social Services Specialist to protect seniors and adults with disabilities, handle complex protective cases, and support onboarding of new staff at a Missouri location.

The role emphasizes collaboration with the Social Services Unit Supervisor, policy and program support, and liaison duties with quality assurance and community partners in DSDS. A relevant degree and field experience are required.

Qualifications

• Two or more years of experience as a Social Services Specialist.
• Bachelor's degree from an accredited college or university; and Four or more years of professional or technical experience providing social services or conducting investigations or audits of social service providers, recipients and/or applicants.
• Preference for team lead positions will be given to current members of the respective teams. Applicants applying for a team lead position outside of their current team will be required to have an office location within that team's services area and the ability to travel throughout that service area.
• Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

Responsibilities

• Assist Social Services Unit Supervisor with onboarding and training of new staff in both APS policy and field training.
• Assist Social Services Unit Supervisor with completing case record reviews for team members in training.
• Provide technical assistance with APS Programs and Systems to Social Services Specialists.
• Serve as liaison between APS Quality Assurance and respective team to champion division quality initiatives and communicate feedback to each team member in a meaningful way.
• Work a case load with an approximate 25% reduction, focusing on protective services cases of greater complexity.
• Provides feedback on draft policies to division management, as requested
• Provides presentations to community organizations, providers, and the public regarding the services and policies of DSDS.
• Identifies and addresses unmet needs, determines risks, and implements protective service interventions to reduce risk and increase safety for customers.
• Assists the Social Services Specialist with identifying resources and utilizes creative approaches to problem-solving within the investigative and/or intervention process.
• Assists the Social Services Specialist with court proceedings and/or legal interventions.
• Other duties assigned.

Education

Bachelor's degree

Job description

Job Location: This position will be located at 7545 S Lindbergh Blvd, Ste 210, St Louis, MO 63125.

Why you’ll love this position:

Are you driven to protect seniors and adults with disabilities? Do you work well in challenging situations? If so, come join a team that is dedicated to advocating and helping Missouri's most vulnerable citizens. If you are passionate about helping others, apply for this position and make a difference in the lives of your fellow Missourians.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

• Assist Social Services Unit Supervisor with onboarding and training of new staff in both APS policy and field training.
• Assist Social Services Unit Supervisor with completing case record reviews for team members in training.
• Provide technical assistance with APS Programs and Systems to Social Services Specialists.
• Serve as liaison between APS Quality Assurance and respective team to champion division quality initiatives and communicate feedback to each team member in a meaningful way.
• Work a case load with an approximate 25% reduction, focusing on protective services cases of greater complexity.
• Provides feedback on draft policies to division management, as requested
• Provides presentations to community organizations, providers, and the public regarding the services and policies of DSDS.
• Identifies and addresses unmet needs, determines risks, and implements protective service interventions to reduce risk and increase safety for customers.
• Assists the Social Services Specialist with identifying resources and utilizes creative approaches to problem-solving within the investigative and/or intervention process.
• Assists the Social Services Specialist with court proceedings and/or legal interventions.
• Other duties assigned.

Minimum Qualifications:

• Two or more years of experience as a Social Services Specialist; or
• Bachelor's degree from an accredited college or university; and Four or more years of professional or technical experience providing social services or conducting investigations or audits of social service providers, recipients and/or applicants.
• Preference for team lead positions will be given to current members of the respective teams. Applicants applying for a team lead position outside of their current team will be required to have an office location within that team's services area and the ability to travel throughout that service area.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Kimberly Burns, Regional Manager [e-mail] 314-877-2625