Adult Protective Services Specialist I/II (4661110)

State of Missouri; Springfield (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

The State of Missouri seeks an APS Specialist II to protect vulnerable adults in the Springfield area. You will investigate reports, conduct home visits, interview victims and caregivers, and coordinate protective services with a local multi‑county focus.

Role requires strong communication, independence, and the ability to work in challenging situations. On-call rotation and travel are expected; a bachelor’s degree or equivalent experience is required.

Qualifications

• High level communication and interviewing skills.
• Ability to work independently with initiative within a team.
• Resilient with critical and innovative thinking.
• Bachelor's degree; experience may substitute education.
• For APS Specialist II, 1+ year of experience in Adult Protective Services or related field.

Responsibilities

• Investigate abuse, neglect, and exploitation of the elderly and disabled.
• Conduct home visits to observe surroundings and interview victims and caregivers.
• Coordinate interventions and ongoing protective services needs.
• Be available for on-call rotation with team.
• Travel within local multi-county area for visits and trainings; minimal overnight travel.

Skills

Communication skills

Interviewing skills

Independent work

Resilience

Education

Bachelor's degree (experience may substitute)

Job description

Job Location: This position will be located at 149 Park Central Square, Springfield, MO 65806 / Greene County.

Why You’ll Love This Position

Are you driven to protect seniors and adults with disabilities? Do you work well in challenging situations? If so, come join a team that is dedicated to advocating and helping Missouri's most vulnerable citizens.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

• Investigate reports of abuse, neglect, and exploitation of the elderly (age 60+) and disabled (ages 18+).
• Conduct home visits to observe surroundings, and interview victims and caregivers.
• Coordinate interventions and ongoing protective services needs.
• Be available to be in an on call rotation with other members of your team.
• Travel within local multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary. Minimal overnight travel required.

Minimum Qualifications

• High level communication and interviewing skills.
• Able to work independently and show initiative within a team environment.
• Able to be resilient, with critical and innovative thinking skills
• Bachelor's degree (relevant experience such as LPN, RN, or social service supports, etc. experience may be substituted for each year of required education).
• For the APS Specialist II position, one or more years of experience in Adult Protective Services or other related human services field.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Eric Johnson, Regional Manager - [e-mail] , [phone]