Adult Protective Services Investigator

Water Resources Office; Kalispell (MT); On-site; USD 62,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Job summary

The Montana Department of Public Health & Human Services (DPHHS) in Kalispell is seeking an Adult Protective Services Investigator to conduct investigations of adult abuse, neglect, and exploitation and to develop service plans for adults at risk. Responsibilities include making community referrals, reporting interventions, preparing case records, and coordinating with families and service providers.

Telework may be available; open until filled, with background checks and a comprehensive

Qualifications

• Knowledge of adult abuse, neglect, and exploitation.
• Knowledge of family systems and social work practices.
• Excellent oral and written communication skills.
• Two years of related work experience in social services.
• Must complete National Adult Protective Services Core Competency Certificate Program.
• Bachelor’s degree preferred; related fields considered.

Responsibilities

• Conduct investigations of adult abuse, neglect, and exploitation.
• Develop service plans for adults at risk.
• Make community referrals for services.
• Prepare case records documenting interventions.

Skills

Adult protection knowledge

Communication skills

Cultural competence

Social work knowledge

Education

Bachelor’s degree in social work or related field

Job description

Job Description - Adult Protective Services Investigator (26142474)

Position Title

Position Title:

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov . The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Senior & Long Term Care Division.

The Adult Protective Services Investigator conducts investigations of adult abuse, neglect, and exploitation, and develops service plans for adults at risk. Responsibilities of this position include conducting investigations, making community referrals for services, providing recommendations and support to the vulnerable adult, their families, or others who may be involved in the vulnerable adult’s life, preparing case records to accurately report interventions, which allows the Department to take the necessary steps to implement intervention plans.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Knowledge of adult abuse, neglect, and exploitation.
• Knowledge of the family systems, principles, and practices of social work and social services delivery.
• Excellent oral and written communication skills.
• Skill in dealing with individuals from a variety of socioeconomic and cultural backgrounds.
• Bachelor’s degree in social work (preferred), Psychology, Human Services, Sociology, Counseling, or a closely related field.
• Two years of job-related work experience in social work, human services, working with elderly, disabled adults, or intellectually disabled adults.
• Will need to complete the National Adult Protective Services Core Competency Certificate Program as directed by one’s supervisor.
• Other combinations of related education and experience may be considered on a case‑by‑case basis.

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position is open until filled with frequent screening of applicants.

This position will be based in the Kalispell area and will cover Lake County.

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary

$31.55 - $31.55 Hourly

Telework Eligibility

Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)

Benefits Package Eligibility

• Health Insurance
• Paid Leave & Holidays
• Retirement Plan

Number of Openings

1

Employee Status

Regular Schedule: Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 25 % of the Time

Primary Location

Kalispell

Other Locations

Polson

Agency / Union

• Department of Public Health & Human Services
• Montana Federation of Public Employees

Posting Date

Oct 1, 2026, 5:03:05 PM

Closing Date

Apr 2, 2027, 5:59:00 AM

Required Application Materials

Cover Letter, Resume, References

Contact Information

Contact Name: Jamie Closson | Contact Email: [e-mail] | Contact Phone: [phone]

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.