Adult Protective Services Caseworker

MaineGuide; Bangor (ME); Hybrid; USD 37,000 - 50,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks vacation leave

Health insurance

Dental insurance

Retirement plan (MainePERS)

Parental leave

Job summary

Department of Health and Human Services (DHHS) in Maine is seeking an Adult Protective Services Caseworker to support incapacitated and dependent adults. The role involves APS investigations of abuse, neglect and exploitation, guardianship tasks, and coordination of services across Bangor and surrounding counties.

Requirements include a BA/BS in Social Work or related field, LSW eligibility, and at least 1 year of relevant experience.

Qualifications

• Bachelor’s Degree in Social Work or related field with at least 12 courses in behavioral or social sciences.
• LSW licensure eligibility required; conditional licensure allowed by Maine State Board of Social Worker Licensure.
• Minimum 1 year of experience with incapacitated and dependent adults.

Responsibilities

• Perform professional social work for incapacitated and dependent adults, including investigations of abuse, neglect, and exploitation, guardianship studies and capacity assessments.
• Investigate and document APS cases; petition and testify in court as needed.
• Advocate for and coordinate provision of services; maintain accurate case records and write summaries and memos.

Education

Bachelor's Degree in Social Work or related field (12 behavioral/social science courses)

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Department ofHealth and Human Services (DHHS)

Human Services Caseworker

Opening Date:November 3, 2026

Closing Date: November 17, 2026

Job Class Code:5069

Grade: 22 (P&T)

Salary:$26.70 - $36.07 per hour*

*Pay includes a $3.00/hour stipend. An additional $1.00/hour stipend is available with a relevant Masters degree.

*Starting pay for new employees hired into this position is $28.84 per hour, step 3 of the pay scale.

Position Number:02023-2731

Location: Bangor—this position requires travel throughout Penobscot and Piscataquis counties.

This position allows for partial telework with management approval.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As an Adult Protective Caseworker, you will:

• Perform professional social work for incapacitated and dependent adults, including Adult Protective Services Investigations of abuse, neglect and exploitation, guardianship studies and assessing for capacity to make decisions.
• Assess the need for public guardianship. Complete and file petitions and testify in Court as necessary.
• Investigate allegations of abuse, neglect, and exploitation of incapacitated and dependent adults, Identify and arrange for support services.

Your workload will include:

• Performing the APS investigations process in a timely manner, which includes interviewing clients, alleged perpetrators, and collateral contacts and requesting and reviewing records as necessary.
• Documenting all investigation activities in the form of case notes.
• Advocating for and coordinating provision of services.
• Maintaining accurate case records of activities; writing summaries, reports, letters, and memos.
• Exercising discretion in decision making in carrying out investigation activities.

Minimum Qualifications:

In order to qualify, you must have a Bachelor’s Degree from an accredited educational institution in Social Work/Social Welfare; OR a Bachelor’s Degree in a related social service/social welfare/social work* area which includes at least 12 courses in behavioral science, social science, or social work. Please submit a copy of your transcripts with your application materials.

The background of well-qualified candidates will include at least 1 year of experience working with incapacitated and dependent adults. Please describe that experience in your cover letter.

NECESSARY SPECIAL REQUIREMENTS:

Applicants must have or be eligible for conditional or full licensure at the Licensed Social Worker (LSW) level as issued by the Maine State Board of Social Worker Licensure. An LSW requires an earned BA/BS in social work/social welfare. An LSW-Conditional requires an earned BA/BS in a field related to social work/social welfare.

Possession of a valid Class C Maine Motor Vehicle Operator's License.

*Chapter 10 of the Maine State Board of Social Worker Licensure regulations defines a field related to social work or social welfare as including but not limited to: “behavioral science, social and behavioral sciences, childhood development, education, human development, mental health and human services, psychology, educational psychology, rehabilitation services, and sociology.”

The board will consider degrees in other areas on an individual basis. For additional information on degree requirements, contact the Maine Board of Social Work Licensure at [phone].

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of Maine’s older citizens, vulnerable adults and adults with disabilities.

Application Information:

For additional information about this position, please contact Janice Archer at [e-mail]

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit– Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage– The State of Maine pays85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find thepremium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan– The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receivesix weeks of fully paid parental leave. Additional, unpaid leave may also be available, under theFamily and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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