ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60021968

State of Florida; Lake Wales (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Department of Children and Families in Florida seeks an Adult Protective Investigator Supervisor (SES) to lead a unit of investigators in the APS program. Responsibilities include mentoring, training, and directing the team, with authority to hire, transfer, and discipline staff.

Some night and weekend work is required. The role emphasizes supervision, performance management, liaison with law enforcement, and ensuring high-quality abuse/neglect investigations across the Lake Wales/Sebring

Qualifications

• Bachelor's degree from an accredited college or university.
• Five years of professional experience in Adult Protective Investigations.
• One year experience as an Acting Supervisor in Adult Protective Investigations.

Responsibilities

• Supervises a unit of Protective Investigators in Adult Protective Services.
• Plans workloads, workflows, deadlines and time utilization with staff.
• Evaluates staff and conducts regular performance reviews.
• Trains staff in effective, efficient investigative methods.
• Maintains liaison with law enforcement and outside agencies.
• Directs case assignments and schedules activities including nights.
• Provides guidance and technical assistance to team members.

Skills

AP Investigations

Acting Supervisor

Education

Bachelor's degree

Job description

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ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60021968

The State Personnel System is an E-Verify employer.

Requisition No:887226

Agency: Children and Families

Working Title: ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60021968

Adult Protective Investigator Supervisor
Department of Children and Families
Location: Lake Wales/Sebring Service Center

Internal Posting

Closing Date: 11/13/2026

This posting will be used to fill an SES position vacancy.
Current employees will be compensated in accordance with the DCF salary policy.

What you will do:

This is work supervising a unit of Protective Investigators in the Adult Protective Services program. The primary duty of the employee in the position allocated to this class is to spend time communicating with, motivating, training and evaluating employees, planning and directing their work, and having the authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward or discipline subordinate employees or to effectively recommend such actions. This position requires some night and weekend work.

How you will make an impact:

(Note: The examples of work performed as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed therein if such duties are a logical assignment to the position.)

• Motivates employees to improve the quality and quantity of work performed.
• Plans workloads, workflows, deadlines, work objectives and time utilization with employees.
• Evaluates employees through establishing evaluation criteria and responsibilities and meeting regularly with employees to ensure the established criteria are met.
• Trains employees in methods for performing an effective and efficient job.
• Communicates on a regular basis with employees both individually and in staff meetings.
• Directs the work of employees to ensure best use of time and resources.
• Provides general supervision of staff within the unit by assigning cases, making special assignments, assisting with case problems and planning schedules of activities.
• Plans and holds regular and special conferences with employees to provide guidance and technical assistance in the performance of their duties.
• Maintains liaison with law enforcement officials.
• Provides technical assistance to other agencies and organizations concerned with abuse and neglect cases.
• Monitors incoming and outgoing abuse reports for appropriateness, clarity, quality and thoroughness.
• Performs related work as required

Qualifications:

• A Bachelor's degree from an accredited college or university
• Five years of professional experience in Adult Protective Investigations
• One year experience as an Acting Supervisor in Adult Protective Investigations

Special Notes: This position requires night, weekend, and holiday work.

Knowledge, Skills, and Abilities:

(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)

• Knowledge of investigative techniques and practices.
• Knowledge of professional ethics.
• Knowledge of physical and behavioral indicators of abuse and neglect.
• Knowledge of interviewing techniques.
• Knowledge of court procedures and requirements.
• Ability to supervise people.
• Ability to determine work priorities, assign work and ensure proper completion of work assignments.
• Ability to understand and apply relevant laws, rules, regulations, policies and procedures.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to effectively utilize computer systems utilized by the department, specifically Florida Safe Families Network (FSFN), Microsoft Word and Microsoft Excel.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.

Additional Information/Requirements

• This position will require night, weekend, and holiday work. It has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.
• Incumbents may be exposed to possible hazardous conditions in the field.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal