ADRC Specialist

Walworth County, WI; Elkhorn (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Walworth County, through its Aging & Disability Resource Center, seeks a dedicated professional to help older adults, people with disabilities, and youth access services and determine long-term care eligibility. The role emphasizes advocacy, assessment, and collaboration with providers, families, and HHSS staff.

The position focuses on short-term case management, service planning, and ensuring compliance with state and federal guidelines while supporting consumer goals and safety in the

Qualifications

• Bachelor's degree in social work or a related field; one year of relevant experience required; master's preferred.
• Experience working with aging and disabled populations preferred.
• Knowledge of long-term care programs (e.g., Family Care, IRIS, AFCSP, SSIE, MA) preferred.
• Knowledge of Trauma-Informed Care Principles essential.

Responsibilities

• Facilitate consumer access to services and monitor contracted providers.
• Develop and carry out service plans; coordinate and monitor services.
• Administer mandated screening to determine program eligibility.
• Provide short-term in-home or community-based case management.
• Complete annual protective placement reviews for long-term care enrollees.
• Complete abuse/neglect reports per state statute and refer for screening.

Skills

Case management

Assessment

Advocacy

Collaboration

Documentation compliance

Communication

Education

Bachelor's degree in social work or related field

Master's degree preferred

Tools

Telephone

Copy Machine

Calculator

Personal Computer/Printer

FAX Machine

Electronic Mobile Devices

Job description

This position is responsible for providing information and assistance, options counseling, enrollment/disenrollment counseling, long-term care program eligibility determination and advocacy to the general public, specifically older adults, adults with disabilities and youth age 17 years and 6 months, within the scope of the Aging & Disability Resource Center.

SCHEDULE

Division: Aging & Disability Resource Center

Days: Monday - Friday

Work Hours: 8:00 a.m. - 4:30 p.m.

Shifts Per Pay Period: 10

Position FTE: 1.00

Applications are being accepted from current County employees as well as members of the public.

Essential Duties and Responsibilities

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

• Facilitate consumer access to service. Collaborate with contracted providers and closely monitor purchased services that are provided to consumers. Based on assessment findings, make a determination regarding ongoing need and effectiveness of provided services.
• Evaluate and assess individuals and families with psychosocial and/or physical difficulties. Develop and carry out service plans, coordinate and monitor services and treatment, and review and terminate services.
• Administer mandated functional and financial screens within state and federal guidelines to determine program eligibility.
• Provide short-term case management services for assigned caseload, including face-to-face contact, in home or community.
• Complete annual protective placement reviews for persons who are elderly, physically disabled or intellectually disabled and are enrolled in a long-term care program.
• Complete access and abuse neglect reports according to State statute and forward to APS team for screening review.
• Advocate for consumers and provide community education. Educate consumers, as well as their support system, to enable the consumer to achieve their personal goals and to reach his or her maximum potential.
• Incorporate current best practice models into daily service provisions work with individuals, as well as their families and significant others when indicated.
• Consult, coach and collaborate with team members, families, individuals, providers, and other Health and Human Services staff.
• Collaborate with other programs and individuals across department to ensure coordination of care.
• Participate in trainings to update knowledge and skills to maintain standards and ensure maintenance of certification and personal licensure.
• Ensure compliance with program standards and maintain necessary documentation as required by Walworth County Department of Health & Human Services, Department of Health Services and state and federal statutes.
• Participate in Long Term Care division functions related to the general operation including trainings, supervision, progress meetings for consumers, division and program staff meetings, supervision, resource development, marketing, and outreach to the general public.
• Serve on related work groups, projects, committees and/or community projects, as assigned.
• Demonstrate a commitment to county safety and risk management efforts.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree in social work or a related field and at least one year of relevant prior experience required. Master's degree preferred. Experience working with the aging and disabled populations preferred. Knowledge of long-term care programs, such as Family Care, IRIS, AFCSP, SSIE, and MA covered services preferred. Knowledge of Trauma Informed Care Principles is essential.

Certificates, Licenses, Registrations

Valid Driver's License

Proof of minimum liability auto insurance coverage.

Must be able to provide a reliable personal vehicle to be used for business related travel as needed.

Wisconsin Alliance of Information & Referral Systems (AIRS) Certification for I & R Specialist in Aging/Disability (CIRS-A/D) required within one year of hire.

Wisconsin DHS Adult Long Term Care Functional Screener certification preferred at time of hire or must be obtained within two months of hire.

Interactions and Communications

Provides specialized information and/or recommendations to others regarding an area of expertise. This may include law enforcement agencies, court system, hospitals, community agencies, and/or the general public.

Decision Making

This position has authority to make decisions that are consistent with policies and precedents; supervision and managerial direction is available as requested. These decisions directly impact performance in the job and/or the work unit within the department and information is provided with additional research and observations which contributes to the decision making process.

Thinking and Problem Solving

In relation to established procedures, protocols and policies of the County, challenges in this position tend to be diverse, but are typically covered by precedent or established practice.

Tools & Equipment Used

Telephone Copy Machine

Calculator Personal Computer/Printer

FAX Machine Electronic Mobile Devices

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing duties of this job, the employee is occasionally exposed to wet and/or humid conditions, unclean homes, outside weather conditions, and extreme heat. The noise level in the work environment is usually moderate and the employee is expected to travel to consumer homes and/or other agencies or locations as part of their normal work duties.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear; and taste or smell. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Selection Process

TO INCLUDE:

Formal Walworth County Electronic Application

Education & Experience Review

Verification of Driver License

Oral Department Interview

Reference Check

Post Offer Physical Exam

Drug Screen

Other job related tests may be required.