Adobe architect

RibbitZ LLC; New York (NY); Hybrid; USD 150,000 - 230,000; Full time

Job summary

RibbitZ LLC in New York, NY is seeking an Adobe Architect to lead end-to-end customer experience transformation on the Adobe stack in a hybrid NYC role (3 days in the office). You will partner with business stakeholders to define CX strategies and roadmaps, architect solutions across AEP, AJO, AEM, Workfront, and CJA, and drive data flows, real-time profiles, and governance models.

The role involves frontend architecture with React/Next.js, seamless AEM/AEP integration, and Agentic AI-driven

Qualifications

• Partner with business stakeholders to define CX strategies and roadmaps.
• Architect end-to-end experience across marketing content data and journey orchestration.
• Align Adobe solutions with business KPIs like conversion, engagement, ROI.

Responsibilities

• Design data flows, schemas, identity resolution and governance models.
• Guide frontend architecture with React/Next.js and integrate with AEM/AEP.
• Lead workshops, executive presentations, and mentor teams on architecture standards.

Skills

Adobe AEP

Adobe AJO

Adobe AEM

React

Next.js

Tools

Adobe Experience Platform (AEP)

Adobe Experience Manager (AEM)

Adobe Journey Optimizer (AJO)

Workfront

Customer Journey Analytics (CJA)

Job description

Subject: Adobe architect

*Location:* NYC, NY (Hybrid) – 3 Days Office

*Primary Skills:* Adobe AEP,AJO and AEM (Secondary)

Job Description

This is a Hybrid Adobe Architect role in NYC (3 days office) focused on leading end-to-end customer experience transformation on the Adobe stack.

You will partner with business stakeholders to define CX strategies and roadmaps, and architect solutions across Adobe AEP (RTCDP), AJO, AEM (secondary), Workfront, and Customer Journey Analytics (CJA), aligning them to KPIs like conversion, engagement, and ROI. The role involves designing data flows, schemas, identity resolution, real-time profiles, segmentation, and governance models for activation.

On the delivery side, you will guide frontend architecture using modern frameworks like React/Next.js and ensure seamless integration with AEM/AEP while driving performance and personalization best practices. A key focus is Agentic AI integration – designing autonomous campaign optimization, intelligent content personalization, and predictive journey orchestration by integrating AI agents with Adobe for decisioning and automation.

You will also architect unified data models for a 360° customer view, enable closed-loop measurement using CJA/AEP, and act as a bridge between business, marketing, data, and engineering – leading workshops, executive presentations, and mentoring teams on architecture standards.

Business Experience Architecture

• Partner with business stakeholders to define customer experience strategies and transformation roadmaps
• Design end-to-end experience architecture across marketing content data and journey orchestration
• Align Adobe solutions with business KPIs conversion engagement retention ROI

Adobe Ecosystem Leadership

• Architect and integrate solutions across
• Adobe Experience Platform AEP Realtime customer data platform
• Adobe Experience Manager AEM Content and digital asset management
• Adobe Workfront Workflow and marketing operations
• Adobe Journey Optimizer AJO AJOD Realtime journey orchestration
• Customer Journey Analytics CJA Cross channel analytics and insights
• Define data flows schemas identity resolution strategies and governance models
• Ensure optimal use of realtime profiles segmentation and activation

Frontend Experience Delivery

• Guide frontend architecture using modern frameworks React Nextjs etc
• Ensure seamless integration between frontend layers and AEMAEP
• Drive best practices in performance personalization and UX consistency

Agentic AI Integration

• Design and implement Agentic AI driven workflows for
• Autonomous campaign optimization
• Intelligent content generation personalization
• Predictive customer journey orchestration
• Integrate AI agents with Adobe ecosystem for decisioning and automation
• Establish governance frameworks for AI transparency accuracy and ethics

Data Insights Strategy

• Architect unified data models enabling 360 customer view
• Leverage CJA and AEP for Realtime and historical insights
• Enable closed loop measurement systems across marketing and experience delivery

Stakeholder Program Leadership

• Act as a bridge between business marketing data and engineering teams
• Lead solution design workshops and executive presentations
• Mentor teams and define architecture standards and best practices