Admissions Specialist I | PRN

Avera; Pierre (SD); On-site; USD 25,000 - 32,000; Part time

Job summary

Avera St Mary's Hospital in Pierre, SD is seeking an Admissions Specialist for a part-time, PRN role. You will register patients, verify insurance, collect co-pays, and establish accounts and medical record numbers to ensure accurate patient billing and care documentation.

You will collaborate with care teams, verify pre-authorizations, and communicate plan benefits while upholding HIPAA and patient rights. This role emphasizes accuracy and compassionate customer service.

Qualifications

• Ability to work the hours specified and meet essential job functions with attention to detail.
• Strong communication and interpersonal skills for patient and staff interactions.
• Experience handling registrations, insurance verification, and payments is preferred.

Responsibilities

• Registers patients accurately to create accounts and medical record numbers.
• Verifies insurance coverage and collects co-pays, deductibles, and out-of-pocket expenses.
• Completes insurance verifications and pre-certifications/authorizations for assigned accounts.
• Coordinates with patients, staff, providers, and external agencies to ensure timely registration.
• Educates patients about plan benefits and deposits toward deductible/coinsurance as needed.
• Maintains positive patient relations and ensures HIPAA privacy practices.
• Assists in bed assignments and monitors registration process quality and efficiency.

Skills

Communication skills

Customer service

Attention to detail

Education

High School or GED Equivalent

Job description

Pierre, SD

Part time

R-260029645

Location:

Avera St Mary's Hospital

Worker Type:

PRN

Work Shift:

Day/Evening/Weekend/Holiday Shift (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$18.00 - $23.25

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsible for registering patients in a timely and accurate manner while performing all necessary procedures to establish accounts and medical record numbers. The Admissions Specialist verifies insurance coverage and limitations and collects patient co-payments, deductibles and out-of-pocket expenses and communicates this to the patient. The Admissions Specialist completes insurance verifications, pre-certification and/or authorization for assigned accounts.

What you will do

• Performs all necessary procedures to create accounts/medical record number and insurance coverage and limitations in a timely and accurate manner as well as coordinates communication with patients, employees, providers, and external financial agencies.
• Registers patients in a timely and accurate manner by entering demographic, insurance, physician, and other defined information while following established registration standards; assists Patient Care staff with bed assignments based on patients diagnosis, age, and condition; assists in monitoring the quality and efficiency of the registration process including completing follow-up on incomplete registrations through bedside registration.
• Strives to meet Point of Care collection initiative by generating patient estimates, educating patients at the time of service and/or pre-calling on their individual plan benefits and identifying specific account goals for collection based on deposit matrix/patient estimator tools. Requests and accepts deposits towards deductible and/or coinsurance amounts from patients based on current deposit matrix/patient estimator tools and posts payments correctly to the payment processing system.
• Maintains customer relations at a very positive level as evidenced by feedback from patients, visitors, physicians, patient care units, and fellow employees. Ensures all patients are offered a Patient's Rights Brochure, understands the admission consent form, and have been informed of the hospital's privacy practices (HIPAA).
• Coordinates internal hospital messages, imports continuity of care documents (CCDS) and answers telephone promptly and courteously and immediately addresses caller’s needs. Completes insurance verification, pre-certification/authorization for assigned accounts.
• Interacts with the patient while in Patient Care units in order to complete registration (obtaining consents, inform patients of telephone consumer protection act, insurance information, referring physicians, and CMS required documentation) such as IMMs, MOON, and OBVs, etc.
• Checks for medical necessity by confirming CPOM order and status of care at time of admission for direct admits.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• High School or GED Equivalent

Preferred Education, License/Certification, or Work Experience:

• Healthcare experience
• 1-3 years related experience in billing, insurance or registration

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.