Admissions Specialist (68902)

VARIETY CARE INC; Oklahoma City (OK); On-site; USD 21,000 - 23,000; Full time

Job summary

VARIETY CARE INC in Oklahoma City, OK 73107 is seeking a Full Time Front Office Clerk for the General Pershing Headquarter location. The role focuses on welcoming consumers, managing the front desk, and coordinating with clinical staff as needed.

The position requires a high school diploma with about 1 year of related experience. Proficiency in Microsoft Office and strong communication skills are essential.

Qualifications

• Position requires a high school diploma.
• 1 year of experience in office management, scheduling and related clerical operations preferred.
• Experience operating a telephone system and data entry skills desired.
• Proficiency in Microsoft Office or equivalent.
• Must be able to multi-task and stay organized with frequent interruptions.
• Excellent written and verbal communication skills in English.

Responsibilities

• Provide excellent consumer service and a welcoming environment for consumers, visitors and staff.
• Ensure confidentiality of consumer information and adhere to policy.
• Handle front office safety and administrative procedures.
• Answer and route incoming calls to appropriate staff.
• Maintain cash handling and accounting procedures for monies collected.
• Open and close the front office as scheduled.
• Manage and organize proxy card, panic button lists, supplies and schedules.
• Distribute agency mail and deliveries.

Skills

Customer service

Telephone system operation

Data entry

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Job Details

Job Location: General Pershing Headquarter (NC) - Oklahoma City, OK 73107

Position Type: Full Time

Education Level: High School

Salary Range: $15.00 - $17.00 Hourly

Travel Percentage: Up to 25%

Job Category: Nonprofit - Social Services

Definition

Responsible for the efficient and responsible operation of the front office area.

Essential Job Functions

• Staff will be expected to provide excellent consumer service by providing a warm and welcoming environment for all consumers, visitors and staff and appropriately offering consumers timely access to clinical staff to meet any immediate needs.
• Staff will abide by the agency policy on confidentiality at all times and respect the integrity and confidentiality of all consumer related information.
• Staff will be responsible for following all safety and administrative procedures.
• Staff will be responsible for immediate response to incoming calls and routing calls to appropriate staff.
• Staff must read, acknowledge, and abide by the accounting cash/check handling procedures for all monies collected and will be responsible for complying with all cash handling and accounting procedures.
• Staff will be responsible for all tasks involved in closing and opening the front office as scheduled.
• Staff will maintain the following for General Pershing location: proxy card list, panic button list, adequate supplies and inventory for office functions, phone list, and room schedules.
• Staff will prepare and disseminate agency mail and deliveries.
• Staff will review and prepare consumer records prior to scheduling/service delivery to ensure the services provided will be compensable.
• Staff may be asked to perform other duties as required and/or assigned by supervisor and/or Executive Staff and will be responsible for notifying the supervisor of any training deficiencies that impair the ability to perform his/her duties.

Qualifications / Position Requirements

• Position requires a high school diploma.
• (1) year of experience in office management, consumer scheduling, commercial insurance (Medicare/Medicaid/private insurance/etc.) and various daily clerical operations preferred.
• Position requires one (1) year of experience in the operation of a similar telephone system and intermediate data entry skills.
• Must display proficiency in the use of Microsoft Office software, or equivalent and intermediate general computer skills.
• Must be able to bend, stoop, climb stairs, move about facilities freely, must have upward and downward mobility for filing, and finger dexterity to operate office equipment.
• Must be able to sit for extended periods and have excellent speech and hearing to communicate face-to-face and by telephone.
• Must be able to multi-task and stay organized while working with frequent interruptions.
• Must maintain an organized work area and must follow through on assigned tasks.
• Must possess and use daily professional communication skills, verbally and in writing.
• Must be able to comprehend and interpret verbal and written instructions.
• Must demonstrate good interpersonal skills and the ability to effectively communicate verbally with English-speaking patients.
• Employee must have excellent written and oral communication skills.
• Must be able to move about facilities freely.
• Casual professional dress is required with adherence to dress code requirements.
• Must complete all NorthCare required training within 30 days of employment with NorthCare.
• Must have TB test within 12 months prior to employment with NorthCare or obtain within 30 days of employment with NorthCare.
• Every NorthCare employee is responsibility for adhering to any and all laws, professional standards and ethical codes that apply to his/her job responsibilities.