Admissions Specialist

Acadia Healthcare; Barling (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Acadia Healthcare in Barling, AR seeks a clinical admissions professional to manage inquiries, assessments, and admissions. You will collaborate with facility medical and psychiatric staff to ensure appropriate referrals and smooth transitions between levels of care.

The role emphasizes timely communication, pre-admission assessments, insurance verifications, and ensuring patient safety and high-quality customer service.

Qualifications

• Bachelor's degree in Behavioral Science or related field; RN/ LPN paths may apply.
• Master's degree in a therapeutic field preferred for some states.
• One or more years' experience in a clinical or observational capacity.

Responsibilities

• Facilitate admissions and assessment processes for incoming patients.
• Respond to inquiries about the facility within policy timeframes.
• Schedule and complete pre-admission assessments and communicate recommendations.
• Coordinate admission and transfer between levels of care within the facility.
• Perform insurance benefit verifications and secure pre-authorization for treatment.

Education

Bachelor's degree in Behavioral Science or related field

Master's degree in a therapeutic field (preferred)

Job description

Overview

6a-2p Mon through Fri

Monday & Tuesday 8p to 6a

PURPOSE STATEMENT:

Clinical professional responsible for inquiries, assessments, and admissions to the facility.

Responsibilities

ESSENTIAL FUNCTIONS

• Facilitate admissions and assessment processes for incoming patients.
• Respond to inquiries about the facility within facility policy timeframes.
• Schedule and complete pre-admission assessments and communicate recommendations to patients or their families.
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
• Coordinate admission and transfer between levels of care within the facility.
• Communicate projected admissions to designated internal representatives promptly.
• Perform insurance benefit verifications, disseminating the information gathered to the patient, their families, and other appropriate facility staff.
• Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.
• Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
• Coordinate and facilitate peer-to-peer reviews when needed and collaborate the results of reviews with the multi-disciplinary treatment team.
• Provide accurate and ongoing assessment of patient status in the admissions process.
• Communicate treatment recommendations to other treatment teams.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• When a patient's needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

OTHER FUNCTIONS

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• Bachelor's degree in Behavioral Science, Social Services Field, may also be an RN registered nurse, in which case, an Associate's degree in nursing may be the minimum educational requirement or a licensed practical or vocational nurse, in which case, successful completion of an LPN or LVN training program may be the minimum requirement.
• For states in which a therapist may act in this role, a master's degree in a therapeutic field is preferred.
• One or more years' experience working with individuals in a clinical or observational capacity within the area of specialty for the facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS

• Licensure, as preferred for the area of clinical specialty as designated by the state in which the facility operates.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.