Admissions Representative Full Time

SupportFinity™; Oklahoma City (OK); On-site; USD 21,000 - 30,000; Full time

Job summary

Oklahoma City Rehabilitation Hospital is seeking an Admission Representative to support the Director of Business Development and Admission Manager. You will be the first contact with referral sources, assist with referrals, and relay leads to the business development team under supervision.

Responsibilities include managing referrals, verifying billing and insurance, collecting pre-admission paperwork, and maintaining records.

Qualifications

• Valid driver’s license.
• Minimum 1 year of related work experience.
• Clinical experience in acute care setting preferred.
• Familiarity with insurance products and payors preferred.

Responsibilities

• Coordinate management of referrals and communicate to team members.
• Complete billing and insurance verifications.
• Obtain admission paperwork efficiently and timely.
• Obtain and maintain pre-admission records and documentation.
• Ensure completion of pre-admission requirements for the team.
• Work closely with the Admission Manager and Director of Business Development for daily duties, including admissions and census.
• Complete other duties as assigned by leadership, Admission Manager, and Director of Business Development.

Skills

Verbal and written communication

Organizational skills

Time management

Analytical thinking

Attention to detail

Customer service

Patient confidentiality

Job description

Position Summary:

As an Admission Representative, you will effectively maintain admission guidelines and best practices in support of the Director of Business Development and Admission Manager. Successful candidates will act as first contact with referral sources, assist with referral management, and effectively communicate leads to business development team members, under the direction of the Admission Manager.

Pay: Rate of pay is based on years of experience and qualifications.

Essential Duties

• Coordinates management of referrals and effectively communicates to team members
• Completes billing and insurance verifications
• Obtains admission compliance paperwork efficiently and timely
• Obtains and maintains relevant records and documentation for pre-admission
• Ensures completion of pre-admission requirements for business development team members
• Works closely with the Admission Manager and Director of Business Development for any and all daily operational duties, which may include, but not limited to, areas of admissions and census
• Completes other duties as assigned by leadership, Director of Business Development, and Admission Manager

Required Qualifications

• Valid driver’s license
• A minimum of 1 year experience in similar or related role
• Clinical experience in an acute care setting, preferred
• Familiarity with insurance products and payors, preferred

Knowledge of Healthcare Compliance Requirements

• Exceptional customer service with ability to maintain patient confidentiality
• Professional demeanor with excellent communications skills
• Ability to be flexible and function under high volume conditions

Knowledge, Skills and Ability Requirements

• Excellent verbal and written communication skills.
• Strong organizational, time management and prioritization skills.
• Strong analytical and critical thinking skills
• Detail-oriented, able to meet strict time frames

Join our team and you will experience a total rewards package to support your health, life, career and retirement including:

• A supportive and collaborative work environment
• Opportunities to progress in function, skill, and pay
• A competitive wage scale
• A comprehensive health and wellness package including medical, dental, and prescription drug coverage

We offer a benefits package that will best suit your family’s needs. You can choose from a variety of medical coverage plans that best fit your lifestyle. You also have the option to enroll in additional perks such as 401k, life insurance, and disability plans.

Florida Rehabilitation Hospital at Tampa is an EEO employer - M/F/Vets/Disabled

About the company

Oklahoma City Rehabilitation Hospital