Admissions Representative

American Institute; West Hartford (CT); On-site; USD 41,000 - 43,000; Full time

Job summary

American Institute seeks an Admissions Representative to provide information and guidance to prospective students, helping them decide whether to enroll in our programs. You will interview candidates, explain admissions steps, and ensure records are accurate and compliant.

As a full-time team member, you will work to expand the school’s community presence, process referrals, and convey program options with integrity and professionalism. Strong communication and teamwork are essential.

Qualifications

• Excellent telephone and verbal communication skills.
• Ability to work independently and as part of a team.
• Mature, positive, collaborative interpersonal skills.
• Demonstrates knowledge of school programs and offerings.
• Successfully completes AI admission training.

Responsibilities

• Follow Admissions Policies and Procedures and refer questionable candidates to the Director of Admissions.
• Assist prospective students through the admissions process in compliance with Federal and State regulations.
• Maintain accurate student records in accordance with company standards.
• Expand awareness of the School and services within the community.
• Request referrals during and after enrollment.
• Provide accurate and compliance-approved data on employment and placement.
• Have adequate product knowledge to represent options to inquiring students.

Skills

Telephone skills

Verbal communication

Team collaboration

Program knowledge

Admission training

Education

High School Diploma/GED

Job description

American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and information technology. Recognizing our single, well-defined teaching mission: reflecting job market demands with flexibility in identifying and incorporating new programs to give our graduates an edge in today’s competitive job market.

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Admissions Representative is responsible for providing all the necessary information needed in an ethical and effective manner in order for perspective students to make an informed decision regarding enrolling in the school/program.

Essential Duties and Responsibilities:

• Follow the Company’s established Policies and Procedures for Admissions as outlined,
  including but not limited to:
  • Evaluate future students by way of in-person interviews, and refer any
    questionable candidates or issues immediately to the Director of Admissions
  • Professionally assist prospective students through the admissions process in
    accordance with all applicable Federal and State regulations
  • Ensure that accurate, timely and thorough student records are created in
    compliance with company standards during the Admissions Process and are
    forwarded to the appropriate departments.
  • Expand the awareness of the School and service within the community
  • Request referrals during and after the enrollment process
  • Convey only accurate and compliance-approved employment and placement data
    as provided by the school
  • Adequate product knowledge to effectively represent the options available to
    inquiring students at the School
• Consistently operate with teamwork and support both within and outside the Admissions
  department
• Adhere to schedule outlined by DOA and/or Campus President, including:
  • Work 2 evenings per week and 2 Saturdays per month to be available for inquiring students as scheduled
• Achieve reasonable expectations in student outcomes and peer rankings as defined by
  the DOA and/or Campus President
• When required by state regulations, complete annual continuing education that meets requirements as outlined by those regulations
• Other duties as assigned

Required Skills:

• Excellent telephone & verbal communication skills
• Ability to achieve success individually and as part of a team
• Mature, positive and collaborative interpersonal skills
• Possesses a thorough and demonstrable level of knowledge of school programs
• Successfully completes AI admission training

Required Experience:

• High School Diploma/GED Required
• 1-2 years sales and/or customer service experience

Application Deadline: 03/09/2026

Anticipated starting salary is based on experience and qualifications.

Compensation Range

$30 - $31.25 USD

OUR CORE VALUES

Caring

We believe every student has the potential to be successful in a rewarding career, with the right support. We partner with you from your first day of classes through your search for a job after graduation.

Respect

We view everyone who enters American Institute as a productive adult who deserves respect and the opportunity to excel. Our staff and instructors are dedicated to helping you achieve your goals and realize your potential.

Service

American Institute is committed to the professional and academic success of each student by actively seeking opportunities to provide service both within the campus as well as within the surrounding community.

Integrity

We look forward, not backward. No matter where you come from or what obstacles you’ve faced in the past, we believe your future is yours to create.

Accountability

When you commit to us, we commit to you. When you walk into American Institute, we focus on helping you continue to move forward, so you can create the life you want to live.

Innovation

We know that the sooner you have the knowledge and skills you need to begin your career, the sooner you can become successful. American Institute offers focused, practical training that gets you out of the classroom and on your way faster than you thought possible.