Admissions Representative

Milan-Institute; Las Cruces (NM); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

PTO and paid holidays

On-Demand Pay (Earned Wage Access)

Employee Referral Bonus Program

RenewMD Perks discounts – spa & health

Employee Assistance Program (EAP)

Professional development and training

Career advancement opportunities

Employee discounts and voluntary perks

Job summary

Milan Institute in Las Cruces, NM is hiring an Admissions Representative to guide prospective students from inquiry to enrollment. This role emphasizes consultative sales, relationship-building, and clear communication to help applicants choose Milan Institute programs.

You will conduct interviews, campus tours, and information sessions while coordinating with Financial Aid and Student Services to ensure a positive, compliant student experience. This is a full-time, on-site position.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience in sales, admissions, recruiting, customer service, or another relationship-focused role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM or database systems.

Responsibilities

• Respond promptly to inquiries from prospective students.
• Conduct campus tours and career planning interviews.
• Build rapport and identify each prospective student's educational and career goals.
• Present Milan Institute's programs, admissions requirements, and career opportunities.
• Guide applicants through the admissions and enrollment process.
• Maintain consistent follow-up with prospective students through phone, text, email, and other communication channels.
• Accurately document all admissions activity in the student information system.
• Meet established activity and enrollment goals.
• Participate in community outreach, career fairs, and recruiting events as needed.
• Collaborate with Financial Aid, Education, and Student Services to ensure a positive student experience.
• Maintain compliance with all institutional, accreditation, and regulatory requirements.

Skills

Communication skills

Sales experience

Customer service

Time management

Organization

CRM experience

MS Office

Education

High school diploma or equivalent

Tools

MS Office

CRM or database systems

Job description

• Base Pay $21.50 - $27.50 / Hour
• Employee Type Full Time Hourly

Description

Position Summary

As an Admissions Representative, you'll guide prospective students through the enrollment process—from their first inquiry to their first day of class. You'll build relationships, conduct career planning interviews, provide information about our educational programs, and help qualified applicants make informed decisions about their future.

This position is ideal for someone who enjoys consultative sales, excels at communication, and is driven to achieve individual and team goals while making a meaningful difference in people's lives.

• Respond promptly to inquiries from prospective students.
• Conduct campus tours and career planning interviews.
• Build rapport and identify each prospective student's educational and career goals.
• Present Milan Institute's programs, admissions requirements, and career opportunities.
• Guide applicants through the admissions and enrollment process.
• Maintain consistent follow-up with prospective students through phone, text, email, and other communication channels.
• Accurately document all admissions activity in the student information system.
• Meet established activity and enrollment goals.
• Participate in community outreach, career fairs, and recruiting events as needed.
• Collaborate with Financial Aid, Education, and Student Services to ensure a positive student experience.
• Maintain compliance with all institutional, accreditation, and regulatory requirements.

Qualifications

Required

• High school diploma or equivalent.
• Minimum of one year of experience in sales, admissions, recruiting, customer service, or another relationship-focused role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM or database systems.

Preferred

• Previous admissions, higher education, vocational education, or consultative sales experience.
• Experience working toward individual performance goals or quotas.

What Makes You Successful

The ideal candidate:

• Enjoys helping others achieve their goals.
• Builds trust quickly and communicates with confidence.
• Is highly motivated and self-directed.
• Maintains a positive attitude in a goal-driven environment.
• Is organized, accountable, and follows through on commitments.
• Demonstrates professionalism and integrity in every interaction.
• Works well independently while contributing to a collaborative team.

Requirements

Required

• High school diploma or equivalent.
• Minimum of one year of experience in sales, admissions, recruiting, customer service, or another relationship-focused role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM or database systems.

Preferred

• Previous admissions, higher education, vocational education, or consultative sales experience.
• Experience working toward individual performance goals or quotas.

Summary

Why Join Milan Institute?

We value our employees and offer a comprehensive benefits package for eligible employees, which may include:

• Medical, dental, and vision insurance
• Paid Time Off (PTO) and paid holidays
• Earned Wage Access (On-Demand Pay)*
• Employee Referral Bonus Program*
• RenewMD Employee Perks – Eligible employees receive exclusive discounts on select aesthetic and wellness services through our affiliated RenewMD medical spa.*
• Employee Assistance Program (EAP)
• Professional development and ongoing training
• Career advancement opportunities across multiple campuses and departments
• Employee discounts and other voluntary benefits

*Benefits and perks are subject to eligibility requirements and company policy.