Admissions/Release Specialist

Kenosha County; Kenosha (WI); On-site; USD 31,000 - 39,000; Full time

Job summary

The Kenosha County Sheriff's Office is seeking an Admissions/Release Specialist to support the jail intake and release process. This full-time clerical role handles inmate information, financial transactions, and recordkeeping with attention to accuracy and confidentiality.

The position requires a high school diploma or GED, prior customer service experience, and flexibility to work rotating 12-hour shifts, including holidays and weekends.

Qualifications

• High school diploma or GED equivalent.
• Previous in-person customer service, reception/front desk, or related data entry role requiring multitasking.
• Bilingual in Spanish/English – pay differential may apply.

Responsibilities

• Process admissions into Kenosha County Jail with accurate personal information, fingerprints, photos.
• Maintain inmate records and accounts; handle bail and funds as needed.
• Coordinate releases; communicate with courts and agencies.
• Schedule visits, transports, and document activities in jail software.
• Verify documents and identify charges; monitor court appearances.
• Answer inquiries, process inmate mail, audit records for retention.
• Maintain TZIME system certification and conduct routine audits.
• Work 12-hour shifts; overtime, holidays, and weekends as required.

Skills

Customer service

Cash handling

Data entry

Microsoft Office

Education

High school diploma or GED

Bilingual in Spanish/English

Tools

Microsoft Office

Job description

ADMISSIONS/RELEASE SPECIALIST

SHERIFF'S OFFICE

The Kenosha County Sheriff’s Office is currently recruiting for the full-time position of Admissions/Release Specialist. This is a clerical position that performs the initial intake and processing of individuals entering the Kenosha County Jail, ensuring accurate documentation and recordkeeping. This role also involves handling financial transactions related to inmate accounts and bail and facilitate the release process.

2026 Starting Rate of Pay: $22.26 per hour

Previous work experience in jail and/or law enforcement agency

considered in starting rate of pay

Work Schedule

• The Kenosha County Jail is a 24 hour/day, 7 day/week operation.
• Employees with full-time positions work 12-hour shifts on a rotating pattern of

Two (2) days on, three (3) days off; two (2) days on, two (2) days off; and three (3) days on, two (2) days off.

• Employees must work scheduled holidays and weekends and must be able to work any of the existing shifts.
• Employees must be able to work overtime when needed, with or without advance notice.

Duties and Responsibilities

• Receive and process individuals into the Kenosha County Jail, including gathering personal information, including physical and health conditions, fingerprints and photographs
• Prepare and maintain accurate records of inmates, including physical and electronic files
• Verify wanted/warrant checks, and other legal documents related to the arrest, on the inmate at the initial intake and prior to release
• Document inmate cell transfers, scheduled inmate events, and schedule and document inmate visitation, phone conferences and other approved visits in jail management software
• Interpret various legal documents and accurately documents charges to inmate records
• Interpret daily court documents and identifies if and when an inmate should be released
• Communicate with the courts, probation and parole, and any other local, state, or federal agency and assists as needed
• Identify inmates who need to make an initial appearance, prepare inmate court and medical transports and track inmate court appearances and outcomes
• Update and maintain records based on court activity and for issuance of bond forms
• Receive and process incoming and outgoing inmate mail
• Maintain accurate records of inmate accounts and disbursing funds as needed
• Monitor the intake security area and inmate video visitation and respond accordingly when violations are observed
• Answer phone calls, respond to public inquiries regarding inmates, take messages, and refer calls
• Monitor a designated email address 24/7 and responds accordingly
• Work at jail counter, answer phone calls and respond to public inquiries regarding inmates, relay information, and release jail property
• Perform audit functions of inmate records in accordance with record retention requirements
• Maintain TIME system certification
• Perform other duties as required or assigned

Success Factors

• Knowledge of standard office practices and procedures; alphabetical, numerical, and chronological filing methods; telephone procedures, including operation of multi-line equipment and message-taking; recordkeeping methods; basic computer data entry and software including Microsoft Office
• Skill in basic math and cash handling and communicating both verbally and in writing
• Ability to operate a variety of office equipment including PC/computer, telephone, fax machine, photocopier, and calculator
• Ability to perform in a fast-paced, multi-tasking environment; gather, organize, and evaluate a variety of data and information, and interpret and apply complex rules, regulations, guidelines, and laws; understand and follow oral and written instructions
• Ability to share workspace with co-workers; work in a secure facility and follow a chain of command; adhere to process protocol and apply established protocols in a timely manner; work respectfully in a diverse and inclusive environment
• Ability to, while in a secure setting, possess the self-control and ability in verbal communication skills to manage aggressive, hostile, and emotional behavior from incarcerated subjects and/or by citizens, both in person and on the telephone
• Ability to manage and process sensitive information while maintaining confidentiality
• Ability to complete tasks in a noisy environment

Job Requirements, Education, Training and Experience

Required Education and Experience

• High school diploma or GED equivalent
• Previous work experience as in-person customer service, reception/front desk, or other related field where the skills of data entry, multi-tasking, and attention to detail were used

Preferred Education and Experience

• Work experience with cash handling responsibilities
• Work experience in a law office or law enforcement agency setting
• Bilingual in Spanish/English – pay differential available

Other Job Requirements

• Must possess a valid, non-probationary driver’s license and acceptable driving record
• Must possess a qualifying background
• Must work scheduled holidays and weekends and must be able to work any of the existing shifts
• Must be able to work overtime when needed, with or without advance notice

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position involves light physical demands, such as exerting up to 25 pounds of force occasionally and up to 10 pounds of force frequently, and occasional lifting and transporting of moderately heavy objects such as files, mail, and other work materials.
• Speak clearly so listeners can understand and hear/understand the speech of another person
• View details of documents and text on computer screen that are less than a few feet away
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects
• Move through the office to access files, attend meetings/trainings

Work Environment/Conditions

The work environment and exposures described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee in this position will frequently work in an office or similar indoor environment within a detention center or correctional facility environment frequently.
• The employee in this position will have frequent exposure to individuals who are rude, irate, may have known violent background, and/or communicable diseases.

Selection Process

• Application Review - Qualifying
• Skills Testing – Qualifying
• Background Investigation – Qualifying
• Oral Interview – Qualifying
• TB Test and Drug Screen – Qualifying

To learn more about the Kenosha County Sheriff’s Office, please visit: https://www.kenoshacountywi.gov/548/Sheriffs-Office

Applications must be submitted no later than Friday, December 4, 2026, at 12:00 noon.

Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.

The pay grade for this position is NE7 (Min. $22.26 – Max. $28.32).

We are located in Kenosha County, an expanding community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago. To see why Kenosha County is a great place to live, work, and play, please visit: https://www.visitkenosha.com/ or https://lifebalancedkenosha.com/.

Thank you for your interest in employment with Kenosha County!