Admissions Navigator - Compassionate Care Access

Acadia Healthcare; Chandler (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Acadia Healthcare’s Oasis Behavioral Health is looking for an Admissions Specialist to guide patients and families through the admissions process with empathy and efficiency. You’ll conduct assessments, verify insurance, and coordinate with multidisciplinary teams to ensure smooth admissions and appropriate levels of care.

The role requires a bachelor's degree in Behavioral Science or Social Services, with RN/LPN licensure considered; prior clinical exposure is preferred.

Qualifications

• Bachelor’s degree in Behavioral Science or Social Services is required or strongly preferred.
• RN/LPN licensure may substitute education requirements where applicable.
• One or more years’ experience in a clinical or observational capacity is preferred.

Responsibilities

• Facilitate admissions and assessment processes for incoming patients.
• Respond to inquiries about the facility within policy timeframes.
• Schedule and complete pre-admission assessments and communicate recommendations.
• Coordinate admission and transfer between levels of care within the facility.
• Perform insurance benefit verifications and share results with patients and staff.
• Ensure all admission documents are gathered and pre-authorization secured.
• Assist therapists with concurrent reviews to secure continued treatment.
• Coordinate peer-to-peer reviews and communicate outcomes to the treatment team.
• Maintain accurate assessment of patient status throughout admissions process.
• Demonstrate empathy and professional service; prioritize patient safety.

Education

Bachelor’s degree in Behavioral Science or Social Services

RN/LPN licensure considered

Clinical or observational experience

Job description

Acadia Healthcare’s Oasis Behavioral Health is looking for an Admissions Specialist to guide patients and families through the admissions process with empathy and efficiency. You’ll conduct assessments, verify insurance, and coordinate with multidisciplinary teams to ensure smooth admissions and appropriate levels of care.

The role requires a bachelor's degree in Behavioral Science or Social Services, with RN/LPN licensure considered; prior clinical exposure is preferred.