Admissions Manager

Kellton; Washington (District of Columbia); Hybrid; USD 60,000 - 85,000; Full time

Job summary

University is seeking an Admissions Manager for Graduate & Executive Degree Programs Admissions to oversee recruitment, admissions, and enrollment across all degree programs. responsibilities include managing inboxes, follow-up calls, event support, and file verification from submission through committee review.

This role emphasizes accuracy and applicant experience. The position requires MS Word/Excel proficiency, strong communication, and experience with CRM platforms like Salesforce.

Qualifications

• Familiarity with MS Word and Excel.
• Outstanding verbal and written communication skills.
• Experience with CRM or admissions platforms such as Salesforce is a plus.

Responsibilities

• Manage admissions inboxes and phone inquiries with timely follow-up.
• Support planning and execution of on-campus, off-campus, and virtual recruitment events.
• Maintain admissions databases to track applicants and status accurately.
• Perform initial document verification and file preparation for committee review.
• Deliver admissions decisions promptly and support yield through professional communication.

Skills

MS Word

Excel

CRM

Tools

Salesforce

Job description

Job Location - Washington, District of Columbia, United States of America

Job Start Date - 9/9/26

Job End Date - 12/31/26

Work Arrangement: Hybrid preferred, remote possible.

Ideal Candidate: We are looking for someone who thrives in a dynamic environment and can navigate ambiguity with ease -processes and structures for this role may evolve over time. Previous experience in Admissions or Higher Education is strongly preferred. Proficiency in Microsoft Office Suite is required. Familiarity with CRM or admissions platforms such as Salesforce or Slate is a plus but not required.

Job Overview

The Admissions Manager, Graduate & Executive Degree Programs Admissions at University supports all activities related to the smooth and effective recruitment, admissions, and enrollment of incoming students across all degree programs within the Graduate Executive Degree Programs Admissions team. This includes managing admissions inboxes, conducting follow-up calls, supporting recruitment events, and reviewing applications.

This role also serves as a critical point of contact throughout the applicant life cycle, ensuring accurate and timely processing of application files — from initial document verification through committee review and final decision communication. The Admissions Manager plays a key role in enhancing the applicant experience and supporting enrollment yield through responsive, professional communication and close attention to detail.

Duties include but are not limited to:

• Manage assigned admissions inboxes and phone inquiries, and conduct follow-up calls with prospective students, responding within 24 hours and rerouting as needed.
• Support the planning and execution of on-campus, off-campus, and virtual recruitment events.
• Maintain admissions databases to accurately track applicants and application status.
• Perform first review and processing of all applications, including document verification, GPA calculations, and preparation of files for Admissions Committee review.
• Deliver admissions decisions in a timely manner, respond to follow-up inquiries to support yield, and refer applicants to other campus offices as appropriate.

Requirements and Qualifications

• Familiarity with MS Word and Excel
• Outstanding verbal and written communication skills
• Outstanding interpersonal abilities and a poised, professional demeanor
• Ability to exercise good judgment in maintaining confidential data
• Critical ability to multi-task, prioritize and execute
• Confidence to take initiative, ask questions and make recommendations with the end goal of process improvement and customer satisfaction
• Strong preference for experience in a higher education admissions environment and/or experience with Salesforce