Admissions Liaison

Oro Valley Hospital; Oro Valley (AZ); On-site; USD 65,000 - 92,000; Full time

Job summary

Oro Valley Hospital in Tucson, AZ, is seeking an Admissions Liaison for Northwest Transitions Inpatient Rehabilitation. The role supports cross‑department admissions, collaborates with care teams, and ensures insurance coverage meets admission standards.

Responsibilities include patient assessments, documentation in the EMR, and guiding families through the admission process. Requires 1–3 years nursing experience in acute or admissions settings and RN licensure.

Qualifications

• 1-3 years of nursing experience in an acute care or admissions setting.
• Strong clinical assessment and decision-making abilities.
• Excellent communication and interpersonal skills; proficient in EMR documentation.

Responsibilities

• Conduct comprehensive assessments of patients upon arrival to determine appropriate level of care.
• Collaborate with physicians, case managers, and therapists to ensure timely admissions and proper documentation.
• Verify patient demographics, insurance, and records to meet admission protocols.
• Educate patients and families about the admission process, care expectations, and rights.
• Initiate orders, treatments, and diagnostic tests as per admission protocol.
• Maintain accurate EMR documentation and participate in quality improvement initiatives.
• Ensure compliance with privacy, safety, and infection control during admission.
• Perform other duties as assigned and comply with all policies.

Job description

This is a full time position working day shift at Northwest Transitions. Our free-standing Inpatient Rehab facility is located at 2025 W. Orange Grove Rd. Tucson, AZ 85741. This schedule is Sunday-Thursday.

Job Summary

The Admissions Liaison serves as part of the overall admission team and works collaboratively across multiple departments. Works with case management, physicians, therapists and marketing. Confirms that all insurance benefits coverage meets standards of admission as dictated by policy.

Essential Functions

• Conducts comprehensive assessments of patients upon arrival, gathering medical history, current condition, and other relevant information to determine the appropriate level of care.
• Collaborates with physicians, care managers, and other healthcare staff to ensure accurate and timely patient admissions, including necessary documentation and care planning.
• Verifies patient information, including demographics, insurance, and medical records, to ensure compliance with facility admission protocols.
• Communicates effectively with patients and their families, providing information about the admission process, care expectations, and patient rights.
• Supports the coordination of care by initiating orders, treatments, and diagnostic tests as appropriate, based on the admission protocol.
• Maintains accurate and complete documentation of all admission activities in the electronic medical record (EMR), adhering to facility standards and regulations.
• Participates in quality improvement initiatives related to the admission process, identifying opportunities for enhancement and contributing to implementation efforts.
• Provides patient education on facility services, treatment plans, and post-admission care to ensure patient understanding and satisfaction.
• Ensures compliance with all regulatory requirements, including privacy, safety, and infection control, during the admission process.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• 1-3 years of nursing experience in an acute care or admissions setting required

Knowledge, Skills and Abilities

• Strong clinical assessment and decision-making skills to facilitate appropriate patient placement.
• Excellent communication and interpersonal skills for effective interaction with patients, families, and healthcare teams.
• Proficiency in using electronic medical record (EMR) systems for accurate patient documentation.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• OR Occupational or Physical Therapy license
• BCLS - Basic Life Support required

Oro Valley Hospital (OVH) is a 176-bed hospital that also has a freestanding emergency center, Northwest Transitions Inpatient Rehabilitation, Skilled Nursing Unit, Behavioral Health Unit, and large physician group. With these varied access points, you have your choice of settings in which to work. OVH's culture centers around providing safe, quality care to patients, but also to foster a work environment based on teamwork, commitment to a shared goal and recognizing employees for all they do to care for our patients. Often described as a "family," the staff at OVH take pride in doing the best they can to care for their community. OVH is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor - priority referral Protected Veterans requested.