Admissions Experience Specialist (Part-Time)

National Health Care Associates, Inc.; Fairfield (CT); On-site; USD 32,000 - 37,000; Part time

Benefits offered by this job

10% retirement plan

Mentorship and training

Growth opportunities

Team environment

Meaningful work

Job summary

National Health Care Associates, Inc. in Fairfield, CT is seeking an Admissions Assistant to serve as the first point of contact for prospective residents and families. This part-time role provides essential support to guide admissions and ensure a welcoming transition into our community.

You will handle documentation, maintain records, answer phones, and collaborate with the Admissions Director and interdisciplinary team to deliver a smooth, compassionate onboarding experience for new residents.

Qualifications

• Experience in a healthcare admissions or administrative role is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Welcome residents, families, and visitors with professionalism, warmth, and compassion.
• Guide prospective residents and families through the admissions process, answering questions and providing exceptional customer service.
• Prepare and process all required admission documentation while ensuring accuracy and timely completion.
• Maintain organized admission records and ensure all regulatory timelines are met.
• Answer and direct incoming phone calls professionally, accurately documenting and relaying messages.
• Respond to inquiries from residents, families, referral sources, and visitors in a courteous and timely manner.
• Process incoming and outgoing mail and perform general administrative support duties.
• Collaborate closely with the Admissions Director and interdisciplinary team to ensure a positive admission experience.
• Maintain confidentiality and professionalism while supporting residents and their families.

Skills

Customer service

Organization

Communication

Teamwork

Attention to detail

Education

Business Administration degree

3-5 years related experience in long-term care

Job description

National Health Care Associates, Inc. in Fairfield, CT is seeking an Admissions Assistant to serve as the first point of contact for prospective residents and families. This part-time role provides essential support to guide admissions and ensure a welcoming transition into our community.

You will handle documentation, maintain records, answer phones, and collaborate with the Admissions Director and interdisciplinary team to deliver a smooth, compassionate onboarding experience for new residents.