Admissions Director

Genesis Rehab Services; Monroe Township (NJ); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Tuition discounts

Travel discounts

Wireless discounts

Employee Assistance Program

401K

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Life insurance

On-Demand Pay

Job summary

Genesis Rehab Services in New Jersey is seeking an Admissions Director to oversee the patient admissions process, drive census and payer goals, and manage referral sources with timely responses. You will lead community outreach, brand management, and cross‑disciplinary transitions of care, aiming to improve conversion rates and ensure exceptional service for patients and families.

This role requires healthcare experience, adaptability in scheduling, and a commitment to quality care and positive

Qualifications

• Three years of experience in a healthcare setting.
• Ability to adjust work schedule based on admissions needs.

Responsibilities

• Oversee the admissions process ensuring timely follow-up on leads and census/ payer goals.
• Build relationships with referral sources and manage community engagement.
• Maintain the nursing center’s brand online, update the website, and improve Google ratings.
• Lead interdisciplinary collaboration and smooth transitions of care with families.
• Improve referral-to-admit and tour-to-admit conversions with targeted strategies.

Skills

Healthcare experience

Referral management

Communication skills

Job description

Overview

We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

The Admissions Director is responsible for achieving organizational goals related to patient census and payer management. This role maintains and expands the patient referral source list, ensuring a quick referral response time, and implements targeted marketing strategies to elevate the nursing center’s visibility. This role also focuses on building and curating the nursing center's reputation and ensuring positive community engagement.

Position Highlights

• Oversee the entire patient admissions process, ensuring timely follow-up on all leads, referral response times of less than 15 minutes, and achieving budgeted census and payer goals.
• Build and nurture relationships with key referral sources in the community through regular engagement and a consistent touchpoint system. Focus on increasing market share through active brand curation and community marketing initiatives.
• Serve as the brand steward, maintaining and updating the nursing center’s website and managing social media engagement. Ensure positive online presence by soliciting customer reviews and striving to achieve a Google rating above 4.0, with a 15% improvement in current reviews.
• Lead efforts to improve interdisciplinary collaboration, ensuring the transition-of-care processes are executed smoothly with strong patient and family communication, and fostering a supportive team environment.
• Achieve a 50% or greater conversion ratio by improving the patient referral-to-admit process, tour-to-admit conversion, and strengthening the overall admissions strategy. Strive for a 10% improvement in referral conversion within the first 3 months and a 10% improvement in tour-to-admit ratio.

Qualifications

• Minimum of three (3) years’ experience in a healthcare setting.
• Ability to adjust work schedule based on nursing centres’ business need, specifically incoming admissions.

Benefits

• Variable compensation plans
• Tuition, Travel, and Wireless Service Discounts
• Employee Assistance Program to support mental health
• Employee Foundation to financially assist through unforeseen hardships
• Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
• Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
• On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
• We also offer several voluntary insurances such as:
• Pet Insurance
• Term and Whole Life Insurance
• Short-term Disability
• Hospital Indemnity
• Personal Accident
• Critical Illness
• Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Posted Salary Range

USD $75,000.00 - USD $90,000.00 /Yr.