Admissions Counselor: Guide Families Through Enrollment

New Haven; Spanish Fork (UT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k) with Company Match

PTO & Holidays

EAP

Job summary

New Haven is seeking an Admissions Counselor to guide families through the admissions journey at our Spanish Fork and Saratoga Springs campuses. This on-site, full-time role blends sales acumen with empathy to respond to inquiries and schedule tours.

Responsibilities include building referral partnerships, presenting program offerings, coordinating tours, and tracking activities to support enrollment goals across Utah campuses.

Qualifications

• Bachelor's degree in a relevant field or 1-3 years in admissions, mental health, healthcare sales, behavioral health, education, or related role.
• Strong interpersonal, sales, and relationship-building skills for supporting families through time-sensitive decisions.
• Highly organized and responsive with attention to detail and follow-through.

Responsibilities

• Proactively generate, qualify, and convert leads by engaging target markets and guiding families through the admissions process.
• Build and maintain strong relationships with referral partners including educational consultants, therapists, hospitals, and allied programs.
• Serve as a knowledgeable, compassionate contact for parents and professionals, communicating offerings, criteria, and timelines.
• Schedule and conduct virtual and on-campus tours, outreach visits, and local travel to programs, conferences, and events.
• Track, document, and report admissions and sales activities for coordinated follow-up and engagement.
• Collaborate with the Admissions Director and teams to support sales strategy, market development, and enrollment goals.
• Assist with marketing initiatives, materials, social media, website updates, and referral-partner communications.
• Deliver trainings and presentations reinforcing hospitality standards and a unified admissions experience.

Skills

Sales acumen

Empathy

Responsiveness

Professionalism

Education

Bachelor's degree or 1-3 years experience in relevant field

Job description

New Haven is seeking an Admissions Counselor to guide families through the admissions journey at our Spanish Fork and Saratoga Springs campuses. This on-site, full-time role blends sales acumen with empathy to respond to inquiries and schedule tours.

Responsibilities include building referral partnerships, presenting program offerings, coordinating tours, and tracking activities to support enrollment goals across Utah campuses.