Admissions Coordinator

Excelsior Care Group; Lakeland (FL); On-site; USD 35,817 - 45,460; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical and Dental Insurance

Employee Recognition Programs

Company Perks

Supportive, team-oriented work environment

Job summary

Excelsior Care Group is seeking a compassionate Admissions Coordinator at Charming Lakes Rehabilitation in Lakeland, FL. You will be the first point of contact, ensuring a seamless admissions experience while building strong relationships with referral sources and the community. Key responsibilities include monitoring admissions operations, supporting marketing efforts, and educating families. Ideal candidates should have at least 2 years of admissions experience in a Skilled Nursing Facility and a strong understanding of Medicare and Medicaid processes. Company offers a supportive environment with paid time off and insurance benefits.

Qualifications

• Minimum of 2 years of admissions experience in a Skilled Nursing Facility.
• Strong understanding of Medicare, Medicaid, and insurance processes.
• Excellent communication, organizational, and interpersonal skills.

Responsibilities

• Identify and monitor operational areas impacting admissions.
• Support marketing and outreach efforts.
• Educate families and guests on facility policies.
• Coordinate admissions with hospitals and referral sources.
• Build and maintain strong relationships with community partners.
• Verify financial and insurance information prior to admission.
• Maintain knowledge of Medicare, Medicaid, and Managed Care processes.
• Track, analyze, and report admissions data.

Skills

Admissions experience in a Skilled Nursing Facility

Understanding of Medicare and Medicaid processes

Excellent communication skills

Organizational skills

Interpersonal skills

Job description

Facility: Charming Lakes Rehabilitation
Location: Lakeland, FL
Position: Admissions Coordinator
Schedule: Full-Time
Salary: $26–$33 per hour

Join Our Team as an Admissions Coordinator. Charming Lakes Rehabilitation is seeking a motivated, detail-oriented, and compassionate Admissions Coordinator to join our team. In this vital role, you will be the first point of contact for residents and their families—ensuring a seamless admissions experience while building strong relationships with referral sources and the surrounding community.

Key Responsibilities

• Identify and monitor operational areas impacting admissions; report findings and assist with process improvements
• Support marketing and outreach efforts by attending community events and developing referral relationships
• Educate families and guests on facility policies, visitor guidelines, and resident care procedures
• Coordinate admissions with hospitals and referral sources to ensure smooth and timely transitions
• Build and maintain strong relationships with hospitals, physicians, and community partners
• Verify financial and insurance information prior to admission and communicate details to the interdisciplinary team
• Maintain up-to-date knowledge of Medicare, Medicaid, and Managed Care processes
• Track, analyze, and report admissions data, trends, and performance metrics

Qualifications

• Minimum of 2 years of admissions experience in a Skilled Nursing Facility
• Strong understanding of Medicare, Medicaid, and insurance processes (including PDPM, HMO guidelines, and RUGS II & III)
• Excellent communication, organizational, and interpersonal skills

Benefits

• Paid Time Off (PTO)
• Medical and Dental Insurance
• Employee Recognition Programs
• Company Perks
• Supportive, team‑oriented work environment