Admissions Coordinator

Trilogy Health Services; Fort Wayne (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Weekly pay

401(k) plan

PTO & parental leave

Inclusive care

Tuition assistance

Job summary

Trilogy Health Services in Fort Wayne, IN seeks an Admission Coordinator to drive campus revenue and census targets, overseeing pre-admission and admission documentation. You will work with the Director of Sales to implement strategies and coordinate seamless admission processes for residents and families.

You’ll handle referrals, update the CRM promptly, coordinate events, and help stage apartments and common areas to align with Trilogy standards. A strong team-player mindset is essential.

Qualifications

• Meets targets for lead and lease conversion for health center and senior living.
• Completes preadmission, admission and transfer paperwork and insurance verification steps.
• Responds promptly to referrals and accurately enters data in the CRM.

Responsibilities

• Meets established targets for lead and lease conversion for health center and senior living.
• Completes preadmission, admission and transfer paperwork and submits information for insurance verification and precertification.
• Responds to referrals and leads promptly and records data in the CRM.
• Proactively communicates admission/move-in activities with campus leaders and parties.
• Assists with planning campus events including marketing and lead generation.
• Supports Sales Director to ensure campus readiness and Trilogy standards are met.

Skills

Lead conversion

CRM data entry

Communication

Education

High school diploma or GED/HSE

Tools

CRM system

Job description

JOIN TEAM TRILOGY

At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

POSITION OVERVIEW

The Admission Coordinator, part of the campus Sales & Growth Team, collaborates with the Director of Sales to achieve campus revenue and census targets. Their main duties include implementing sales strategies for the health center and overseeing pre-admission and admission documentation.

Key Responsibilities

• Meets established targets for lead and lease conversion for health center and senior living.
• Completes preadmission, admission and transfer paperwork, as well as submits information for insurance verification and precertification while ensuring a seamless admission experience for our residents and families.
• Responds to all referrals and leads promptly, entering related data into the Customer Relationship Management System (CRM) accurately and timely.
• Proactively communicate admission/move-in activities with campus leaders and all necessary parties.
• Assists with planning and coordinating campus events including community marketing and lead generating events.
• Supports the Sales Director in ensuring that the campus, including all available apartments, model apartments, common areas and grounds are staged, marketable and aligned with Trilogy Standards.

Qualifications

• High school diploma or GED/HSE preferred
• 1-3 years of relevant experience preferred

LOCATION

• US-IN-Fort Wayne
• Kingston Health Center of Fort Wayne
• 1010 W Washington Center Rd
• Fort Wayne
• IN

BENEFITS

Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.

• Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
• Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
• Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
• Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
• Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.

ABOUT TRILOGY HEALTH SERVICES

Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.