Admissions Clerk

Appalachian Regional Healthcare (ARH); Middlesborough (KY); On-site; USD 24,000 - 32,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) seeks an Admissions Clerk to register, transfer, and discharge patients efficiently in a hospital setting. You will greet patients and visitors in person or by phone, provide information per hospital guidelines, and operate paging and information systems while assisting with charts and cashier duties.

Ideal candidates have a High School Diploma or GED, strong customer service skills, and can type at least 30 words per minute; 3–6 months of on‑the‑job

Qualifications

• High School Diploma or GED required.
• Public interaction experience preferred.
• On-the-job training 3–6 months required.

Responsibilities

• Greets patients and visitors as receptionist, in person or by phone.
• Provides information about the hospital and patient condition per guidelines; secures signatures when required.
• Operates telephone system, paging, and records; assists in locating families.

Skills

Typing 30 wpm

Office equipment operation

Education

High School Diploma or GED

Tools

Postage meter

Typewriter

Display terminal

Fax machine

Copy machine

Medifax machine

Communications system

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties; e.g. receipts of payment and issuance of receipts.
• Performs other related duties as assigned.

Qualifications

Education

• High School Diploma or GED equivalent.

Experience

• Experience in dealing with public is desired.
• Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities.

Required Skills, Knowledge & Abilities

• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system.
• Must type 30 words per minute accurately.