Admissions Assistant

Acadia Healthcare; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Job summary

Keystone Treatment Center in Canton, SD seeks an Admissions Assistant to support the admissions process for clients in the Sioux Falls and Canton area. The role includes weekend scheduling (Friday-Monday, 10-hour shifts) and coordinating transportation and insurance matters.

As the first point of contact, you’ll guide families, discuss funding options, maintain confidential records, and collaborate with clinical and outreach teams to ensure timely admissions.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.

Responsibilities

• Support admissions processes and communicate with clients and families.
• Coordinate transportation logistics to ensure timely arrival for treatment.
• Discuss funding options, insurance coverage, and financial responsibilities.
• Maintain confidential documentation and collaborate with clinical and outreach teams.

Skills

Communication

Crisis communication

Multitasking

Team collaboration

Education

High school diploma

Associate’s degree preferred

Job description

Overview

Location: 1010 E 2nd St, Canton, SD 57013

We are seeking an Admissions Assistant candidatein the Sioux Falls and Canton area for our facility in Canton.

Friday - Monday x4 10 hour shifts (weekends hours)

Keystone Treatment Center is seeking a dedicated Admissions Assistant to join our mission-driven team supporting individuals seeking Substance Use Disorder (SUD) treatment. This role is ideal for someone who thrives in a fast-paced, compassionate environment and is committed to helping clients take their first steps toward recovery.

What You’ll Do

• Serve as the first point of contact for potential clients and families seeking treatment
• Guide individuals through the admissions process with empathy, professionalism, and clarity
• Discuss funding options, insurance coverage, and financial responsibilities
• Coordinate transportation logistics to ensure safe and timely arrival for treatment
• Collaborate with clinical, administrative, and outreach teams to support smooth admissions
• Maintain accurate documentation and uphold confidentiality standards
• Participate in a rotating weekend schedule to support 7-day admissions needs

What We’re Looking For

• Strong communication skills and the ability to speak with clients in crisis with compassion
• Comfort discussing financial matters, insurance benefits, and payment options
• Ability to multitask, prioritize, and stay organized in a dynamic environment
• Experience in healthcare, behavioral health, customer service, or admissions is a plus
• A commitment to supporting individuals on their recovery journey

Responsibilities

ESSENTIAL FUNCTIONS:

• Support managers and employees through a variety of tasks related to organization and communication.
• Responsible for confidential and time sensitive material.
• Familiar with a variety of the field's concepts, practices and procedures.
• Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.
• Attend meetings and take accurate minutes.

• May responsible for accurate and timely physician credentialing.
• May direct and lead the work of others.
• May manage and coordinate administrative programs and office activities.
• Create spreadsheets, manage databases and prepare presentations, reports and documents as needed.
• Answer telephones and take messages or transfer calls.

• May cover the reception desk when required.
• Calendar management, schedule appointments, update calendars and arrange staff meetings

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Associate’s degree preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• ACT required

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