Admissions Assistant

PACS Group; Lakeport (CA); Vor Ort; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Paid time off and holidays

Retirement plan options

Career growth and advancement

Supportive team-oriented work environm

Competitive compensation

Zusammenfassung

PACS Group is seeking an Admissions Assistant in Lakeport, CA. This full-time, in-person role supports the admissions team by coordinating admissions, verifying insurance, and maintaining accurate resident records.

You will be the first point of contact for residents and families, guiding them through the admission process with professionalism and care. The role requires strong communication, organizational skills, and proficiency with Microsoft Office.

Qualifikationen

• Excellent communication and customer service abilities.
• Strong organization and attention to detail.
• Proficiency with Word, Excel, Outlook, and Teams.

Aufgaben

• Serve as first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule admissions, including pre-admission assessments and documentation.
• Maintain accurate resident records in compliance with regulations.
• Assist with insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours for prospective residents and families.
• Prepare and distribute admission packets and related paperwork.
• Collaborate with nursing, social services, therapy, and admin teams for a smooth admission.
• Follow up with hospitals and referral sources to gather required information.
• Support census development, marketing initiatives, and community outreach as needed.
• Maintain confidentiality and HIPAA compliance.

Kenntnisse

Communication skills

Customer service

Organizational skills

MS Office proficiency

Confidentiality

Ausbildung

High School Diploma

Tools

Electronic Health Record (EHR) systems

Insurance verification software

Jobbeschreibung

Now Hiring: Admissions Assistant Location: Lakeport, CA Employment Type: Full-Time Pay Rate: $20.00 - $30.00 per hour, depending on experience

Join Our Team! We are seeking a compassionate, organized, and customer-focused Admissions Assistant to support our admissions team in providing a seamless and welcoming experience for residents and their families.

This position is ideal for someone who enjoys building relationships, managing details, and helping others during important transitions.

Key Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule admissions, including pre-admission assessments and required documentation.
• Maintain accurate resident records in compliance with federal, state, and facility regulations.
• Assist with insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours for prospective residents and families.
• Prepare and distribute admission packets and related paperwork.
• Collaborate with nursing, social services, therapy, and administrative teams to ensure a smooth admission process.
• Follow up with hospitals, physicians, case managers, and referral sources to obtain and exchange required information.
• Support census development, marketing initiatives, and community outreach efforts as needed.
• Maintain strict confidentiality and compliance with HIPAA regulations.
• Perform other duties as assigned.

Qualifications Required:

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• Ability to maintain professionalism and confidentiality.

Preferred:

• Previous experience in admissions, healthcare, skilled nursing, long-term care, or a related healthcare setting.
• Knowledge of Medicare, Medicaid, managed care, and insurance verification processes.
• Experience with Electronic Health Record (EHR) systems.

Physical Requirements

Frequent sitting, standing, and walking. Regular use of computers, phones, and office equipment. Occasional lifting of up to 25 pounds. Ability to maintain focus and accuracy in a fast-paced environment.

Benefits

• Eligible full-time employees may receive: Competitive compensation
• Medical, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Career growth and advancement opportunities
• Supportive team-oriented work environment

Salary: $20.00 - $30.00 per hour, depending on experience

Schedule: Full-Time

Work Location: In Person

We are an Equal Opportunity Employer and value diversity in our workplace. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.