Admissions Advisor

DeVry University; United States; Hybrid; USD 52,000 - 65,000; Full time

Benefits offered by this job

401k with company match

Tuition assistance and career dev

Remote & hybrid opportunities

Comprehensive health coverage

Generous paid time off

FSA/HSA options

Job summary

DeVry University seeks Admissions Advisors to recruit prospective students and manage a high-volume outreach process. You will engage via calls and video, assess interests, and tailor guidance to individual career goals.

You will guide applicants through admissions, financial aid, and testing, while expanding outreach to new prospects. The role requires strong communication, resilience, and the ability to thrive in a fast-paced environment with a flexible schedule including evenings and

Qualifications

• Bachelor's degree preferred or equivalent relevant experience.
• Passion for education and helping prospective students achieve educational and career goals.
• Enjoy talking with prospective students on the phone, building meaningful relationships.

Responsibilities

• Engage prospective students via inbound/outbound calls and video to build relationships.
• Meet daily performance expectations: call volume, talk time, and applicant progression with high-quality outreach.
• Interview prospective students to understand motivation, goals, and obstacles; guide them to suitable degree programs.
• Present education benefits and DeVry University tailored to students' needs and career goals.
• Guide students through admissions: connect with financial aid and advisors, gather documents, and start enrollment.
• Identify and contact other prospective students through networking and current student connections.

Skills

Strong communication

Phone etiquette

Excellent listening

Goal oriented

Resilience

Education

Bachelor's degree or equivalent experience

Job description

DeVry University strives to close our society’s opportunity gap and address emerging talent needs by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.

Our colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners.

Opportunity

Our Admissions Advisors are the first point of contact for prospective students and play a critical role in student recruitment. We are seeking highly motivated, career-driven individuals who bring energy and enthusiasm to build meaningful relationships while advancing the university’s recruitment goals. Success requires strong communication skills, resilience, goal orientation, and the ability to thrive in a high-volume, student focused environment.

Responsibilities

• Engage prospective students through inbound and outbound phone calls and video conferencing to build initial relationships and assess interest.
• Meet daily performance expectations, including call volume, talk time, and applicant progression, while maintaining a high-quality, student-focused outreach experience.
• Interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs.
• During the interview, present information about the benefits of education and DeVry University, tailoring their message to the students’ needs, motivation, and career goals.
• Guides students through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
• Identify and contact other prospective students through networking and building relationships with current students.

Qualifications

• Bachelor's degree preferred or equivalent relevant experience.
• Have a passion for education and the desire to help prospective students achieve their educational and career goals.
• Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship.
• Possess the skills needed to craft well-written, compelling messages to our students and fellow colleagues.
• Have the desire to work with a team, and toward the team’s goals, while also working independently and being internally motivated.

Schedule, Availability & Remote- Work Expectations

• Must be able to work a flexible schedule including weeknights and Saturdays.
• Candidates must be able to consistently work their assigned schedule once established.
• The schedule includes evening hours, depending on business needs.
• While we understand occasional situations may arise, this role requires reliable and consistent availability during scheduled working hours.
• Able to sit and work at a desk on the computer for extended periods of time.
• Ability to maintain a professional, distraction-free work environment during scheduled working hours, with no conflicting responsibilities that would interfere with the ability to perform the essential duties of the position
• Home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used).
• This job will be posted for 30 days from the posting date.

DeVry University Offers Benefit Options For Full-time Colleagues, Including

• 401k with up to 6% company match
• Tuition assistance and career development opportunities
• Remote & hybrid opportunities
• Comprehensive health coverage (medical, dental, vision, and mental health)
• Generous paid time off, including parental leave and volunteer time off
• FSA/HSA options, disability & life insurance

Benefits vary based on employment status.

We believe that a vibrant and collaborative workplace is essential to our educational mission and the success of our community.

We are committed to a workplace environment where all colleagues feel valued, respected, and supported.